Financial Trust Federal Credit Union

"Nice tellers."

"My mother is a long-term client. Quick fast, easy, reliable, simple financial services."

"I am always treated with kindness and the wonderful employees are very helpful, warm, friendly and patient at the Cheektowaga branch. They deserve a raise."

"Always nice and courtesy"

"Very unprofessional establishment. As a customer of many years, I came into the bank to make a deposit. There was only one gentleman at the 1st tellers desk as he was being serviced. I waited to be called to another window, as there were 3 tellers at their desk/window. All 3 tellers continued on with their conversation about a women who receives unemployment and was living a lavish life off of it. At this point, the gentleman left and there was 0 acknowledgment from either teller that a customer was in line waiting to be serviced. The women did not greet me, make any nonverbal cues, or discontinue their personal conversation. Instead, they continued to discuss the personal business of another women as they each took turns chatting and providing their input about the women finances and their disgust for the women's situation which was clearly on their minds so heavily. Finally, I got tired of waiting and walked to the 1st tellers window who had serviced the gentleman. She made no eye contact as the middle teller looked me over and said “I can help you here!” Very disappointed customer!"