Northwest Bank 3105 Niagara Falls Boulevard, Amherst, NY 14228

"Horrible place to bank with. I’ve been waiting for my money for 3 weeks now after going in twice asking where it is & coincidentally they call me the day before to say it has come in but the monthly fee comes out tomorrow. What is even more dumb is they have the worst hours so even if I did want to close my account and retrieve my money I can’t because of work hours. Ridiculous. Save your time and go find someone more reputable and better, this place is being ran by some bozos."

"Awful. Slow. Embarassing. On 2/22 at 12:06pm "Scott" and then a long haired supervisor came over and himmed and hawwed over cashing a PRINTED check from MY DOCTORS OFFICE. A whopping $30 check requires THAT much scrutiny bc you "cant verify the DRs signature"????? What the heck???? Your lucky there was only one other customer in the bank. Gonna create a scene and embarass your customers ike that!?? WOW. Just wow. Its not a 3000 or 30,000 check. U are crazy."

"Worst bank I've ever dealt with...Will charge you multiple overdrafts for one charge, and steal your money. Online banking is NEVER correct not to mention they have multiple class action law suits against them, and refuse to help with any issues you bring to there attention. DO NOT BANK HERE!!!!"

"Zero stars! Needed to get a simple form notarized. The insane old lady notary refused to do so because my ID has an old photo and signature. Because the ID is old!! Would not accept 6 credit cards, social security number, health insurance card, mortgage documents, bank statements, utility bills all with name and address on them as proof that I am who the ID says I am. Of course the next bank looked at the same ID and stamped the form in 2 seconds with no questions asked. Thank God people like this exist to defend the world from impossible scenarios that defy all logic and reason. What a waste of time."

"Friday afternoon at 3:35 PM wanting to deposit pay check & get some cash!! Six cars sitting in line now for 20 minutes; whoops, make that 8 cars now......while their only other lane was closed!! Several cars have pulled out & left, and now we’re doing the same. And this isn’t the first time this has happened. As we’re leaving thru the “closed” lane, saw the teller was on the phone, with a couple of other behind her doing nothing, looking clueless. My recommendation: take your money & put it elsewhere!! These guys could care less......."