A-One Moving & Storage 9502 Ditmas Avenue, Brooklyn, NY 11236

"This company helped move me some years ago and the guys seemed pleasant for the most part all aside from one. He was upset with me because I wouldnt allow him to use my microwave to warm his food. Sir, im paying this company for a service please donot come to my home as iam moving to ask can you use an appliance meanwhile im on a tight schedule to move from one home to another. His entire vibe was off after that, he said little to nothing which was fine. I tipped everyone aside from him and told the guys you can share yours with him if you like.. (Oh and a tip is expected. They claim they dont get paid much however I paid 2k for my move plus tips. I went from BK to Manhattan and had some broken items with such a short trip."

"Errol and his crew where very helpful , kind an got the work down in a managed time frame . I would use them again an I do highly recommend them if you are moving ."

"These guys are amazing. Punctual, courteous, respectful. They handled my items with care. I’m using them again. Moving can be anxiety ridden but I don’t need to worry about this part of the move with A-one moving & storage. Seriously!"

"This is a stand up company, Eric is the sales department really made my move easy for me and my movers were really nice guys who work hard to get out of my 5 flight walk down in the city in to my new place in VA. I would for sure use this company for my next move."

"I called A-One for a quote (done with Eric) and received a reasonable pricing; which included a pickup date of the 24th and delivery date of the 26th (which I made sure that that delivery date would happen given the fact that I had the cable company coming on the 26th in the evening- and yes, I did mention this to Eric.) During our conversation Eric even waived the stairs fee that most moving companies charge (I was on the fourth floor.) Two days before my pickup date someone, who I guess was the manager and I think his name was David, called me to rudely tell me that the delivery date was most likely not going to be until the 27th! Which meant that one- I would have to miss a day of work and two- I would have to cancel the cable company and be charged for it because they have a 72 hour window cancellation policy :( After arguing with the owner to no happy results my items did end up being delivered on the 26th though it was late in the evening and with a few surprises-of course. During the pickup of my items the driver charged me an extra $60 because my tv stand was glass and therefore it needed to be bubble wrapped for an extra fee (mind you I told Eric about this item when I first made the reservation and I was not told that there was an extra charge.) Then when the men were done loading the items it came time to my"real" quote. My original quote was supposed to be $945 dollars. The final quote I was given was $1200+ :( so needless to say, I was not happy. When I called A1 (Eric) to find out what was going on he proceeded to tell me about the glass stand I had, the extra storage space I took up (which conveniently came up to an extra $157 and is totally bogus by the way) as well as charges of fuel and all that garbage. Really? Why wasn't the mention of fuel existent during our initial conversation?? Can you say, hidden fees? Anyway, it gets better, when my items were finally delivered to the address I found that my garbage can was dented, my couch was missing a piece that holds one of the arms securely in place and a leg on my coffee table was broken. I don't know what these people were doing with my items or what kind of delivery company A-One has but needless to say my experience was less than crappy and I would not recommend them to anyone; not even my worse enemy. This place either needs new management/workers or better training because clearly the staff is less than up to par. Accept for Eric's supervisor who is a female (don't remember her name but she was kind and apologetic and the only reason why I gave 2 stars and not 1). Judging from the other reviews they seem to be better at local moves-stick with what you're good at-end of story! Oh and A-One, I'm reporting you to BBB. Have a nice day"