East-West Movers, Inc.

"East West Movers illegally more than doubled our charges without issuing a new binding estimate, refused to give us back our belongings until we paid up front in cash or money order, and broke more than 30 of our things, including our TV and preserved wedding bouquets. They have been ignoring our attempts to be reimbursed for the broken items. We’re beginning the process of filing a claim with the FMCSA. Have the day you deserve, East West."

"BE AWARE! YOU WILL PAY A LOT MORE THAN YOU EXPECT TO! So, East West Movers were contracted to me by brokers Allegiance. I gave the brokers everything that I understood they needed and they quoted me $3000 (which was way off because I ended up spending more than double that. The brokers do not know how to quote right). The guys that actually did the move were nice and did a great job. The pick up went smooth. However, the day of drop-off things went down hill. First, I was not told by anyone that my stuff would be brought on a semi truck instead of a box truck like what they picked it up in. So since they couldn’t fit a semi where my drop-off location was, I was charged an extra $1300 for a shuttle fee which pissed me off because I gave them the drop off address at the very beginning and was not informed of this. Next, I find some things scraped and damaged. I’ve tried to call them (Mark in dispatch since that’s the only number I can find for them) on multiple occasions over the past two weeks and I still have not heard back from him. If I don’t hear back from them soon, I’m going to report them to the BBB."

"So for starters they were trying to scam us out of more money to load the trucks we were moving out of state so they were supposed to pack two trucks and move it to an 18 wheeler they were seven days late very unprofessional we hired them to unload the trucks also when they got here they sent one truck driver most of our stuff either came broken or missing every single truck driver loader they hired a unloader from craigslist all asked for tips if it was my choice I’ll give them -10 stars I would not recommend this company for anybody I think the Better Business Bureau should shut them down"

"The movers on the California end were very slow, dropped my mattress on the sidewalk several times, and didn’t pack things appropriately as the bed frame, couch, and bedside table arrived broken. The NYC movers were fast and professional. The company offers very limited insurance, and makes it almost impossible to claim even that. (Each item gets a sticker with a number as it is loaded. You have to have that number for your complaint, but the stickers are removed by the unloading team as the items are unloaded.) Stay away if you can."

"DO NOT USE THIS COMPANY! They showed up six hours late to pick up my stuff. They damaged almost everything they moved. My coffee table was damaged so bad i had to throw it away. Sloppy, terrible work."