Chemung Canal Trust Company

"Called the vestal branch asking to help get into my loan account. I was told over the phone that my account got deleted, when I asked how that happens the response was “ it just happens sometimes” and she refused to help me any further. I ended up calling the Binghamton branch and they were so accommodating and helpful and I was informed that my account was not deleted. If you need assistance don’t call the vestal branch."

"The notary, (Dalia Gates)there was very accommodating to the women who I take care of!! She went above and beyond to help her and was very kind,caring ,and eager to try to help in the best way she could!!! My lady will only go to the vestal branch now!! Thank you Dalia it really was amazing of you!!"

"I need to "stick up for our bank"! The Rano Blvd. branch has provided reliable services for my parents, as well as my sister and me ever since they opened. As you would expect, there has been turn over in staff over the years, but we've always been treated with respect and professionalism!"

"This is the only known institution in the area that does not CHARGE for cashing its own checks! This new 'standard practice' should be illegal, as it FORCES every man, woman and child in the country to directly support the banking industry, either by doing business with them, or through extortion by fees."

"very rude bank employees and manager were not nice or professional. push button and wait drive through. horrible system and not convient for customers. no smiles or welcoming faces here felt like a prison."