M&T Bank,
424 Grant Boulevard, Syracuse, NY 13206
About Us
Welcome to M&T Bank in Syracuse, located at our Shop City branch at 424 Grant Boulevard. As a trusted name in banking and finance, we are dedicated to serving the financial needs of individuals and businesses in the Syracuse area. Our branch offers a full suite of personal and business banking solutions to help you manage your finances effectively.
At M&T Bank, our personal bankers are ready to assist you with a variety of services, including opening checking and savings accounts, applying for mortgages or home equity lines of credit, securing auto loans, and selecting the right credit card. We are committed to guiding you through every step of the process, ensuring you receive the best terms and rates that suit your financial goals.
For business owners, our M&T Business Banking Specialists provide tailored solutions to help you start, grow, or manage your business. From commercial loans to cash management services, we offer a range of products designed to meet the unique needs of businesses of all sizes.
Our branch is equipped with ATMs available 24/7 for your convenience, and we encourage you to check our hours of operation for in-person visits. With over 1,000 branches and 1,700 ATMs across the Northeastern United States, M&T Bank is committed to being accessible and responsive to your banking needs today, while helping you build financial security for the future.
As a financial institution with over $200 billion in assets, we proudly serve customers across multiple states, including New York, Pennsylvania, and several others in the region. We are recognized for our commitment to customer service and our role in supporting small businesses, as demonstrated by our participation in the SBA’s 7(a) lending program.
Discover the M&T Bank difference today at our Syracuse location, where we are dedicated to helping you achieve your financial aspirations.
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Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
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Reviews
"My experience with this branch location has been negative. Multiple attempts to speak to the manager has been unsuccessful."
"I had a wonderful experience at the Shop City M&T bank today. I usually go the Camillus branch but today I ended up at Shop City. Ashley Q. was absolutely wonderful and a pleasure to work with. She helped beyond my expectations and explained my transaction in easy-to-understand terms. A+++ Ashley!"
"I go to almost every M&T Bank in the city of Syracuse for my job. Sometimes I have 2 deposits. Sometimes I have 5. Today I had 5. There were no cars behind me. It’s hard for me to walk. The lady said she couldn’t do my deposits through the drive through because it was more than 3. No bank has ever said this. Since there were literally no cars at all behind me, I asked if I could do three and come back around. She then lied to my face and told me they could only do three deposits a day. I understand if you don’t like your job, or that it’s tedious, but as long as you’re employed, you should do it. I was at the Shop City Branch today, 1/27/2023, around noon. Ridiculous."
"Wonderful customer service at this branch! A special Thankyou to the branch manager Mary for helping us resolve a somewhat complicated matter.We very much appreciate your hard work."
"Staff is constantly changing, high turnaround never seem have same teller, fewer employees, service is slow and this was before COVID-19. Now with COVID-19 the Drive thru is pathetic as waiting time is about 10 minutes with one vehicle in front of you. 2 or 3 cars in front your wait time is roughly 20 minutes or more. Over 10 years ago when Partners Trust and prior HSBC was at Shop City had excellent costumer service. Over time, bank acquisitions have killed the banking industry as they are For Profit and high interest rates and other fees."
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