The Fitness Mill 1707 Oriskany Street West, Utica, NY 13502

"I am one of the staff in the AM. I put in a lot of work for this place to be acceptable as possible. All are welcome who have doubts about this gym. Things break all the time but it’s taken care of as fast as possible. If you don’t feel entitled then this is the place for you. I would like to thank all the members who look after our gym and appreciate our hard work."

"I'm very impressed with everything the gym has to offer. Their membership prices are some of the best in town. It's a clean and friendly atmosphere and everything I look for in a gym. A special shout out is needed to the new management team. They've clearly worked tirelessly at turning this gym into what it is today, and what it should have been all along. Don't believe everything you read in a "bad" Google review and check the business out for yourself!"

"I used to have a membership when it was under prior management and I loved the facility. I renewed my membership a few months ago and quickly regretted it. I was unaware it was under new management but once I was informed it made sense. Personally, the managers were not aggressive or rude to me. They are generally pretty unfriendly and often asked guests (women) to go into the bathrooms and check the state of things and report back to them. However, the reason I am giving a 1 star is because of how they speak and treat fellow guests. I have witnessed the managers become belligerent and hostile to other guests. Cursing, screaming, speaking about guests personal information openly, and even threatening violence towards people. I can’t condone or support a business that treats people with such disrespect. It genuinely made me fearful that they would snap on me one day."

"The 1 star reviews are wild. The gym is clean, welcoming, and professional. The staff is welcoming and attentive to whatever you ask for. The new ownership has been great and it’s always a “hey how ya doing?” whenever I walk in. You literally cannot beat the price for the membership with so much equipment and friendly hours."

"Hours kinda rough but I was also spoiled by 24 hour gyms before this. The place is clean but not unusual to see more than a few machines out of order, especially the treadmills. Classrooms are open for use as long as there isn't a class. Environment is friendly and they don't push extra memberships or costs on you. Overall not the best gym out there but definitely can achieve your fitness goals here."