Citizens
About the Business
Welcome to Citizens, your trusted financial partner located at 3524 West Genesee Street, Syracuse, New York. Conveniently situated in the heart of the community, we are dedicated to providing you with exceptional banking and financial services. Whether you're looking to manage your daily transactions at our ATM, explore personal and business banking options, or seek expert financial advice, our team of professionals is here to assist you every step of the way. At Citizens, we prioritize your financial well-being and strive to offer tailored solutions to meet your unique needs. Visit us today and experience the commitment to excellence that sets us apart in the banking and finance industry.
Photos
Location & Phone number
3524 West Genesee Street, Syracuse, New York 13219, United States
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"It’s unfortunate , I’ve been banking with them for over 15 years and I will be closing my account …. Their 1800 customer service SUCKS. I am currently on hold for over an hour. This is not the first time. Time To switch to a bank that has better customer service."
"Beware of the fees this bank charges! I had to cash a check that was written from one of THEIR accounts and got charged $7! I was told I could avoid the fee by opening an account there. No thank you if that’s their business practice!"
"I've had my business accounts with this bank for more than 10 years. They don't charge extra for things like online banking, their app worries well, and customer service, when I need it, is friendly and efficient."
"I've banked here for ten years and couldn't be more pleased. They are courteous and efficient. We've had meetings when needed, gotten home loans, financial advice, helped with fraudulent transactions and notified whenever there was suspicious activity. Their rates are competitive. Their app works well. Overall they have made banking very easy."
"I want to give the bank as a whole not this specific branch a zero but I have finally had it. It’s been multiple occasions on different days and times that I have needed to deposit money(all forms cash check and cash/check combo) and the ATM returns the cash back saying that it is currently unable to deposit funds; please try again later. Now after the price chopper location closed, it has gone downhill for me and I hope that after I was unsuccessful to deposit cash today (10/27/2018 Saturday) FIVE TIMES!!!! and among other patrons that were depositing and were unsuccessful as well that I will definitely overdraft my account and not being my fault and hope they will fix it. After 8 years of being with this bank, I am looking at changing banks because I can’t deal with this anymore and the attitudes at some times when I go to the branch is unbelievable. Will definitely go to the branch on this coming Monday and hope I can figure this all out. STAY AWAY FROM THIS BANK AS A WHOLE!!!!!"
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