NYC Velo
66 2nd Avenue, Manhattan, New York,
About the Business
Welcome to NYC Velo, your premier destination for all things cycling in the heart of Manhattan! Conveniently located at 66 2nd Avenue, New York, our store is a haven for cycling enthusiasts and casual riders alike. We pride ourselves on offering a wide selection of high-quality bicycles, accessories, and gear to meet the needs of every rider, from beginners to seasoned pros.
At NYC Velo, we believe in fostering a vibrant cycling community and providing exceptional customer service. Our knowledgeable staff is passionate about cycling and committed to helping you find the perfect bike and equipment to suit your lifestyle and goals. Whether you're looking for a new road bike, mountain bike, or urban commuter, we have the expertise and inventory to get you on the road with confidence.
In addition to our extensive product range, we offer professional bike fitting services, ensuring that your ride is as comfortable and efficient as possible. Our on-site repair shop is equipped to handle everything from minor tune-ups to major overhauls, keeping your bike in peak condition all year round.
Join us at NYC Velo and experience the joy of cycling in one of the most iconic cities in the world. Visit our store today and let us help you embark on your next cycling adventure!
Photos
Contacts
66 2nd Avenue, Manhattan, New York, United States
Opening hours
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 18:00
Sunday:
11:00 - 18:00
Reviews
"He is a wonderful businessman who is very kind, professional, and sincerely supports cyclists. There are so many equipment in the store and it is wonderful. I bought a bicycle here and I was very touched. Thank you very much Mr.Andrew"
"I’ve been coming to this shop for years. They know what they’re doing for sure and are quick which is awesome. I was reading some other reviews and it seems some people don’t think they should have to pay for labor. My advice to you- learn how to do it yourself instead of expecting a freebie. People deserve to be paid for doing a job and if you want to support a business in order for them to keep their doors open, you do that by paying. Thanks for everything guys♥️"
"I've been a customer of NYC velo for 19 years. I was actually the third customer ever for the store. I'm not a capitalist and I believe that money should never come between anyone. However, I do understand that it cost a lot to run a business in New York as I own my own business as well. In the past year I've been to the store three times. The first time I had grips installed on my handlebars for which I was not charged labor nor was a labor fee brought up. The other two times I had two flat tires changed for which I paid parts and labor. Today I went to get new grips. I was informed that there was a $5 charge to install the grips. I protested this charge and said I was friendly with the owner. I assumed the owner liked me after having been a customer for this long (obviously that's not the case). The owner came over to me, told me he would do it this one time for free and then proceeded to tell me that I was going down the wrong path in life and that I don't value his employees time or the cost it takes to run the store. I don't think that's the case for starters and secondly, there's zero skill or time involved with installing these grips. All that you do is you take an air pump and you push air underneath the handlebar pipe where the grip goes to slide the grips on. It takes literally 3 seconds per grip. There's no skill involved and extremely minimal labor for a grand total of about 15 seconds of total time installing. This definitely does not justify a $5 charge. So I left the store and I had a really bad taste in my mouth about how this guy dressed me down in front of other people. It's one thing to do it for free. It's another thing to embarrass someone in front of other people. I called him back. He kept the same argument about how I don't respect his business and how much it cost to run his business even though I've been a customer for 19 years, told me I had crossed the line and that I was no longer welcome at the store anymore. We had some choice words for each other and I hung up. I encourage you to take you business elsewhere for the following reasons. Obviously this person does not value a long-time customer and only sees dollar signs above all else. They defended this position at length telling me how much their rent cost and how high their costs were in general, and how their employees should be paid for their time which I fully agree with. However, I do think that a long-term customer should be given an exception to a rule like that on occasion, especially when such little physical labor is involved. Kind gestures like this go a long way. I further disagree with the fact that this person decided to give me their opinion about me as a human being in front of other people and that's the main issue I had in this situation. I went to a shop in my neighborhood, explained what happened and said I didn't want the negativity of these grips on my bike. The guy swapped at the grips out for some that he had in stock. Put them on for free and told me not to worry about it and apologized that I had this negative experience at a store that he's not even associated with. I would encourage you if you're thinking about getting a bike or bicycle repair to take your business elsewhere. Go to somewhere where they're going to treat you like family. Not just like a dollar sign. That place is definitely not NYC velo."
"I love this place. They are always accommodating and quick. I usually come in for a tune-up or, today, a flat tire. I could fix the tire myself but they are efficient and quick and I would rather just pay them. I forgot the cost, but I don't mind. The only thing I would prefer is that they open earlier. They open at 11am."
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