Pure Barre

"I’m not one to typically leave reviews, however, this is an exception. I got to class and was immediately looked up and down by the front desk attendant. She was distinctly unfriendly and curt. I forgot to add my emergency contact in the intake form and made a big point of telling me I “didn’t even” finish the form….i just didn’t see it. I’m a fitness instructor myself, I understand how busy it can be with people coming in and taking in new client forms. At the same time there’s no need to be snippy and rude. The overall vibe from the staff was very negative. I don’t think anyone said hello to me, the front desk attendant just seemed irritated with me. I also didn’t see the section about needing socks on ClassPass. Previous bar classes I’ve been to didn’t require special socks. I did think it was unnecessary for me to be called out loudly in front of other class goers for not realizing this. She offered me to buy a $20 pair of socks , however, at that point, I didn’t think it would be wise to stay given how unpleasant the whole experience had been so far. Definitely seems like the sort of place where you have to have a special type of aesthetic to fit in."

"I liked my first class here and was actually planning on joining when my Classpass expired. Unfortunately the girl at the front desk soured my experience. I was 3 min late, and I was aware of the late policy when I arrived, so I really wasn't expecting to be let into class, but I was hoping they might let me in. The woman at the front desk was so rude when turning me away. She really just needs to be properly trained on how to handle this situation gracefully and kindly. I take no issue with the policy itself, but the lack of customer service was upsetting. I'm going to join the other barre studio up the street instead."

"1 minute grace period is crazy especially in a location like Montclair where parking can be extremely difficult and your studio doesnt have its own parking. Cant imagine buying a monthly membership, being 2 minutes late and having the door locked on you. I understand being on time is important but 1 minute is insane. Lost a customer"

"I have been going to barre every single week (multiple times) since September 2017. When I graduated from college and moved home to Montclair I was worried I wouldn't find another studio that I loved...I did a little "barre hopping" around town and finally landed here and I am so glad I did! Pure Barre Montclair has been an amazing experience since I started going in June 2018. The instructors are upbeat and motivating. The workouts are great - especially the ab workouts!!! I always feel strong, relaxed and happy after a 50 min class. I also love that they offer "pure barre empower" which is a little more upbeat than the "pure barre classic" it's nice to switch it up sometimes. You don't have to be a good dancer (trust me haha) or anything along those lines to do well and benefit from these amazing, sculpting workouts. Everyone who knows me know that I swear by barre!"