Route 22 Limousine

"Very dissatisfied, we reserved 2 buses for a Sweet 16, the pick up time was for 6:30 for the Birthday Girl's classmates. Obviously the Guest of Honor wants to walk into a room full of her friends. The first bus did arrive on time, transporting only half our guests. The second bus finally arrived at 7:30, when the party was set to begin at 7pm leaving us with about 50 more students that needed transportation. We had to pay for individual UBER trips to be able to accommodate the remaining students. The staff was great, the management sucks."

"Similar to other customers- we had a really unfortunate experience using this company. We had reserved a fabulous party bus to take a large group to and from a concert. To make a long story short- They gave away the bus we reserved (a month in advance) to another party and could not have been more rude about it. It was a classic bait and switch. When I talked to the manager (25 minutes before pick up time)- he made zero apologies and told us we had 2 choices- take what ever they send or cancel the reservation. I am really shocked a company can stay in business with that type of customer service. Hope no one else has to experience that stress when coordinating for a large group. There was a thousand better ways they could have handled messing up a reservation. I should say that the driver was very nice. Wasn’t her fault they sent such a terrible bus or that the manager was so rude about it."

"Used this Limo service for my senior prom. Absolutely a great time. Arrived before time stayed for pictures, the driver was very polite and even gave me his number just incase anything happened, etc. Overall, a great experience, I highly recommend."

"This was a horrible experience!!! We used this limo company for a family wedding and had a horrendous experience. We had two party busses and somehow one managed to get there almost an hour before the other, even though they left at the same time! Not only that, they charged us over time for that driver taking a longer route! If both the drivers were using the same GPS system, then why would they get there an hour apart? It makes so sense. We stayed over night at the venue and had a smaller bus take us home the next day. The bus was unable to go over 45mph on the highway, the driver had to keep the air on low in order for the bus to be able to maintain that high velocity. It was making all kinds of sounds and even the driver was concerned if the bus was going to make it. He said he had been with the company for 2 weeks and was leaving that this type of thing was common. The owner would rather cheaply fix the vehicles in his own garage than get them properly fixed. The driver said he was leaving this company because he could not stand driving around customers when safety is not this company's first priority."