Irene Magramm, M.D. - SightMD Riverhead

"I was a patient of the wonderful Dr Buono for 8 years, however he moved out of state in 2023 so I am now a patient of Dr Irene Magramm. I usually attend the Southold office which is definitely less busy with much less wait time than the large Riverhead office Unfortunately, for the procedure I needed on Nov 10th, the equipment I needed for my procedure was in Riverhead which is very professionally run, as are the Southold office and other SightMD offices at which I have received treatment, however the Riverhead office is very busy so be prepared to wait a bit."

"Do not go here. Only go here if you have hours to wait around for the doctor to finally see you. I finally walked out after my eyes were dilated and has been waiting. Since the person that was 3 ahead of me had already been waiting for an hour an half and I didn’t have another 45 minutes to wait, I left. This doctor does not value her patient’s time and obviously has zero consideration for patients. The ladies at the front desk, however, are very lovely and helpful."

"Office clean and bright. Staff pleasant and professional. I waited approximately 15 minutes to be seen. Dr. Magramm was thorough and explained things completely. I have medical knowledge, so I was able to keep up with her explanations, however someone else might have needed more information. She spent an adequate amount of time with me. Overall, very pleased with appointment and will refer friends to office."

"The doctor and staff are great. The reason I can’t give a full five stars is because of the call center line. You can never talk into the office, you are bounced around and it takes forever to make an appointment. When I got to the office my daughters name was spelled incorrectly (first and last) even though I spelled it several times through out the call. After I left I realized I needed a note for her school and three days later I am still waiting for that note. It’s very frustrating that you can’t speak with the office you went too after you leave. My mistake for forgetting about it when I was there but I did call immediately after I left which was late morning. I think that the call negative experience I’ve had from the call center has taken aways from the great experience I had at the office. I was lucky and had one person that was super helpful yesterday about one of my daughters prescriptions that wasn’t correct. She went above and beyond, even called the pharmacy to rectify the error, I really appreciated her help. It’s not always bad when you call it it seems to be the luck of the draw."