Primary Medical Care PC, Petrov Manana Dr 353 Ocean Avenue, Brooklyn, NY 11226

"Lourdia is an phenomenal doctor. I love her. The staff is respectful and amazing. The place is very clean. So I don't know why I see comments of the place is disgusting and the people are disrespectful, not true."

"Often times you read reviews and wonder if they're true. I applied for a job at this office, I tried calling back to set up an interview and the phone does ring endlessly, tried connecting to the front desk and was hung up on. How exactly are they expecting to bring help in if no one ever answers the phone?? Smh. I do understand a medical office can be stressful and overwhelming, but you can't just randomly hang up on callers and never answer a phone. After this experience I wouldn't want to work there. Without answering the phone, they told me everything I needed to know. Now I understand the frustration from the patients who leave reviews."

"I recently had a rather frustrating experience with this doctor's office that failed to answer the phone to provide me with the results of my blood work. While I understand that medical offices can be busy, the lack of communication and accessibility left me feeling disappointed and dissatisfied with their service. First and foremost, the primary purpose of a doctor's office is to provide medical care and support to patients. In this case, I had undergone blood work and was eagerly awaiting the results. However, despite numerous attempts to contact the office via phone, I was met with an automated voicemail system or endless ringing with no response. This lack of availability made it incredibly difficult to obtain the information I needed, leaving me feeling anxious and uncertain about my health. Furthermore, the absence of a prompt response from the doctor's office reflects poorly on their professionalism and commitment to patient care. As a patient, I expect to be able to reach out to my healthcare provider and receive timely and accurate information regarding my health. Unfortunately, this office failed to meet these basic expectations, causing unnecessary stress and frustration. Additionally, the lack of communication from the doctor's office raises concerns about their overall organization and efficiency. It is essential for medical professionals to have a reliable system in place to handle patient inquiries promptly. By neglecting to answer the phone or provide alternative means of communication, this office demonstrated a lack of attention to detail and a disregard for patient needs. While I understand that medical offices can be busy, it is crucial for them to prioritize patient communication and accessibility. In this case, the doctor's office fell short in providing the necessary support and information I required. As a result, I was left feeling disappointed and dissatisfied with their service. my experience with this doctor's office was far from satisfactory. The lack of response to my inquiries regarding blood work results was frustrating and concerning. I hope that they take this feedback constructively and work towards improving their communication channels to ensure a more positive patient experience in the future."

"Dr. Manana Petrov is an excellent doctor who cares for her patients with love and compassion. She spends a good amount of time with each patient, and ensures there's quality in the care she provides every step of the way. I highly recommend Dr. Manana Petrov and per medical practice!"

"Worst patients in all of Brooklyn. Dr. Petrov is wonderful. Her staff is overwhelmed with the rude patients. One woman screaming at the staff because she forgot to sign in. Horrible class of patients. Lowest of the low. Dr. Petrov and staff 5 stars. Patients 1 star. Try and ignore patients to get to Doctor. Worth it."