AdvantageCare Physicians - Brooklyn Heights Medical Office

"If you use their app and you show up on time, you shouldn't have a problem. I found the doctors professional. I haven't found a medical clinic with professional front office staff anywhere in the world so I don't count that in my review. But I like this place."

"Front desk is often times rude. Had an appt for 0430. Arrived at 0436/0437. Had 4 people infront of me w the slow reception. By time i got to the desk its 0440. The front desk called the back to let them know i arrived. She LIED and said i just walked in at 440. I was told to reschedule as i heard the nurse in the back say the dr said “no”. Guessing no to see me. Other times you waiting 30 mins to see the dr …. For 5 min visits."

"First time pregnancy and trying to get through to a doctor to discuss lab results is a nightmare. I’m sent off to get blood drawn and no one even contacts me to discuss results. Why leave a first time mother in suspense. A simple email saying “all labs are normal” would suffice. I call everyday for no one to call me back. The doctors here DO NOT care about you. I left a priority message for my doctor because I was bleeding and was unsure if this was normal and have yet to here back. I had to wait a month later until my next appointment to actually speak with her and even than the interaction is very quick and cold. So be aware that you will only have access to your doctors during appointments and that’s IF they don’t cancel on you the day before for whatever reason."

"I only gave this place a star so I can write this review. They actually deserve zero stars. Had a gynecologist provide me with an abnormal papsmear result via email instead of calling me in to discuss further. Additionally, I went for my physical which was at 4pm. Upon arrival I stood in the line for about 40 mins with 2 people in front of me. When we asked why they were not checking us in we were told they were busy and we had to wait . When the receptionist finally called me he said he would have to reschedule my appointment because the doctor’s last appointment was at 4pm and she is now done for the day at 4:40pm. HE THEN HAD THE AUDACITY TO ASK IF I WAS IN THE LINE AT 4!!!!!!!!! Like stop it! You saw me!!! These people are rude, inconsiderate and unreliable. This service is not free so please get it together."

"Dr. Daniel Travis has to be one of the most arrogant doctors I have ever experienced. As many of us are aware, women—particularly women of color need to advocate extra hard because of doctors like him. I came in and explained that I needed to get my IUD checked because I could feel that something was not right. He responded “that’s probably not it” and was completely dismissive. Not sure how he would know if my IUD felt right or wrong? Well, I pushed him to write me a referral and sure enough, my IUD was low lying. Completely disgusted by his treatment and this was only part of the issue. All in all, avoid him at all costs."