Pavilion

"My sibling was hospitalized at the Pavilion a few times and every time he was not properly discharged and setting him up for failure and causing him to return due to lack of services. I took him back a few days ago due to mental health deteriorating and they denied admission because he “did not meet criteria” despite my sibling being paranoid and suicidal. If something happens to my brother, this is on you Holy Name. Please go to another hospital.they didn’t even give him prescription for his meds. No empathy whatsoever. My brother sought for help and they turned him away.the nurse who called me while he was in ER was extremely cold and rude and the psychiatrist who evaluated him walked away from him while my bro was asking him questions. I can’t believe these people are in a field working with vulnerable people and get away with things like this."

"I was there about 3 years ago and made some good progress with my condition. I went there 10 days ago and I was on the verge of calling the police. They refused to let me use the walker that was designed just for me and gave me a dollar store pos. They took my medicine records that came with me and basically through them out the window.. My suggestion. RUN! I'm looking at an Attorney to see if there is any recourse that I can get."

"The Holyname Hospital Pavillion staff were compassionate the knowledgeable of the psychiatric medicine stillset. They helped me discover things about myself that I was not aware of that help pave the way to my healing process. Don't expect the healing process to be easy. They give you a considerable amount of time to reflect after the group sessions. The healing process is a two way avenue. You get what you put into it. If you're expecting mints at the bedside and dove shaped towels on your bed, this isn't the place for you. The Pavillion isn't for everyone. I recommend to read their website mission statement and description. The Pavillion gave me hope and a second chance at life."

"Worst mental health "care" I've ever received. Most patient time is spent sitting in one medium size room watching daytime television. Two, if lucky three 20-30 minute group therapy sessions between 8:30 am and 4:30 pm, the times you are not allowed out of the the t.v. room save for supervised bathroom breaks. My medication wasn't taken seriously, not when I was there nor when I left, sent home without the medicine I entered the hospital having. They were none too concerned about the effects the missed doses had. Staff was dismissive and downright rude, especially to elderly dementia patients who obviously could not defend themselves. Do not go or send anyone here."