Bergen Medical Associates
1 West Ridgewood Avenue, Paramus, New Jersey 07652
About the Bergen Medical Associates
Welcome to Bergen Medical Associates, your trusted healthcare partner located at 1 West Ridgewood Avenue, Paramus, New Jersey. As a leading health and hospital facility, we are committed to providing exceptional medical care to our community. Our team of experienced and compassionate healthcare professionals offers a comprehensive range of services to meet your health needs. Whether you require routine check-ups, specialized treatments, or urgent care, we are dedicated to delivering personalized care with the highest standards of excellence. At Bergen Medical Associates, your health and well-being are our top priorities. Visit us today and experience the difference in quality healthcare.
Photos of Bergen Medical Associates
1 West Ridgewood Avenue, Paramus, New Jersey 07652, United States
Opening hours of Bergen Medical Associates
Monday:
08:00 - 17:00
Tuesday:
08:00 - 19:30
Wednesday:
08:00 - 19:30
Thursday:
08:00 - 19:30
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Bergen Medical Associates
"Unless you are willing to pay for everything yourself, please do yourself a favor and avoid this medical office. It’s a pity, because Dr Flanzman is a really great doctor. The rest of the staff at this place is a joke, especially the billing department. Mind-blowing incompetence. I had an annual checkup in June 2023 and over a year later, the billing department still hasn’t been able to submit the invoice to the right place, despite my insurance company and myself having called them numerous times. They take down the correct invoicing address, say they’ll resubmit to the correct address, and then proceed to send it to the same, incorrect place they’ve already done a million times before and then try to invoice me instead when the claim invariably gets denied. We then call them back, give them the correct invoicing address, they say they’ll submit to the correct place but again send it to the wrong place. Round and round we go, there seems to be no end to the madness."
"Results of test posted Monday morning. Called as conflicting results of prior test. Tuesday late afternoon got call back and agreed to procedure. Three weeks later called to send results of test to primary doctor and mentioned their failure to make appointment. No test result sent but did subsequently receive call to set up procedure. Sloppy office. Will never go back."
"Dr Flanzman is a lovely doctor, but the rest of this facility is a complete nightmare and a congregation of ineptitude. It's like the DMV on steroids. As other reviewers have mentioned, they will incorrectly bill you and then claim it can't be corrected, which is complete nonsense. It's literally against federal law (the No Surprises Act), but they've even told me that their own rules are more important than federal law. After months and months of endless phone calls and emails, this still hasn't been resolved. I can't imagine how much incorrect money they manage to squeeze out of elderly folks, single moms etc who either don't know or have the time to fight it. Unless you're a zen meditation guru with deep pockets + knowledge of your legal rights, go somewhere else."
"Excellent doctors, but if you end up with the collection agency after you because of a mistake in coding, the whole experience becomes a nightmare. After 15 months and many, many phone calls the issue is still not solved."
"While Dr. Flanzman herself is great, I’m unhappy with the staff. Over the last few weeks I’ve called 3 times about filling a prescription. They said they’d call back and never did. Today I tried to schedule a telehealth appointment in order to get my prescription filled, but their telehealth system is down. I feel neglected and frustrated. If the practice were to follow up with me and help make things right, I would be more than happy to remove this negative review."
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