Rite Aid

"Empty shelves all the time. The make-up and hair care shelves were almost empty of everything.. are they going out of business or just not restocking the shelves? I know it's tourist season in the Hamptons but this is insane."

"I went in and my discount card did not work. I asked the cashier what was happening .She says you have to put your phone number in but I don't know which phone number was on my card. Cuz I had multiple phones since I got it. So I asked her to register my phone number for discounts .She totally refused to help me out she said the store was too busy meanwhile there was nobody in the store at the time .Very rude and uncooperative with me. Customer service has died in the store."

"First let me say I absolutely love the front end of this store. However do NOT bring your prescriptions. Service is just awful. Never again. so disappointed. Im a gold member, but will never ever. Bring a prescription there again."

"Just spent 1.5 hours getting the run around. Passed from one person to the next and then when I asked for the District Manager I was transferred to a survey. Inept, unprofessional bunch of no nothings!! My stepmother is 92 years old and I was trying to arrange to have her medication delivered. She is sick and can not pick up her medication. I'm over 2 hours away. They expect her, at 92, to use some stupid app on her phone to arrange. It is total discrimination against the elderly to have them be reduced to having to use an APP!!! You know what I was told after 1.5 hours- She'll have to come pick it up. Plain and simple. Are you kidding? I'd love to have a rep from Rite Aid respond or call me which we know will never happen. They're too busy doing NOTHING to help the customer!! SUPPORT YOUR LOCAL SMALL PHARMACY!!! Walgreens or any other place other than Rite Aid. Oh and don't call the customer service number- they couldn't help me. Kept me on the phone for 30 minutes to tell me she has to go the store and pick it up. They don't know how to arrange for delivery payment other than on the APP"

"This place is a zero! I have lived in Hampton Bays for 20 years. This pharmacy has always been problematic. There are problems with connecting to the pharmacy during regular business hours, there are always lines because prescriptions are very seldom to never ready hours after being called in. There is always a reason the prescriptions are NOT ready. This is really a cash cow for the corporation that controls it with NO regard for public relations or empathy - NONE. It would be best if the public stopped using this facility and started using other pharmacies in the area. Best to turn the money tap off and let this place go to rest."