Rite Aid,

5507 Nesconset Highway, Mount Sinai, New York 11766, United States

"Really zero stars. The “manager” of pharmacy IRENE is always rude and condescending. She needs to be put in a basement where she interacts with no one. Rite aids are closing because they keep people like her on. She doesn’t care one bit about the company or its customers. Absolutely disgraceful Rite Aid. If this one closes, its because she single handedly, ran that place down into shambles."

"HORRIBLE PHARMACY! 0 stars. Every month I call in prescriptions to be filled. The recording tells me the day meds will be ready for pick up. I go in on that day wait on a very long line b/c there is only 1 register open. I am then told my script is Not ready and have to come back another day. Today a person was putting in another cash tray so I thought finally there will be 2 people. So I asked this person if he was the Manager, before he answered me he put his hand over his name tag and then said yes. Too late "CRAIG" I already saw your name. I asked him if another register was going to open. He said he put another tray in but did not say if another actual person was going to help and walked away. No one showed up. If recording is telling you meds are ready and that is incorrect why did I not receive a phone call so that I didn't go there for nothing. I am handicapped and can't stand for a long period of time. With Managers like "CRAIG" I can see there will be no improvement. I'm sure I can get better service somewhere else and will tell everyone I know about this terrible experience."

"Got the Covid vaccine here, the pharmacist was incredible! I hate needles and almost passed out, she took care of me like I was her child. Got me snacks and waters and kept an eye on me. I highly recommend if anyone needs anything to head here. I was very embarrassed and she was extremely nice. Hopefully her, and her managers see this, she deserves a raise."

"I made an appointment for two vaccines on 8/20/22 (pneumonia and shingles) and filled out all required forms online. I went to the store 5 minutes before the appointment. The pharmacist told me I could only get one of the vaccines but not two. He told me that he did not feel comfortable giving me the two vaccines since you need to build up your immunity before getting another vaccine. I pushed back since my wife had the same two vaccines at the same time without any questions. He handed me the health history form to be filled out by hand. I pointed out that I had filled it out online the day before. He still wanted me to fill the entire thing since there was a question about feeling sick on the day on the day of the vaccine. I answered the question about being sick but refused to answer the other questions on the form. They asked me about my driver's license and COVID vaccine card which I provided. He spent the next 20 minutes transferring the information from the online system to the printed out form. I felt he was making me wait longer than needed on purpose. After a few more minutes I finally got the shot for the pneumonia vaccine. The pharmacist was not very nice and I felt he was one of those people that feel people on the other side of the counter are stupid and do not deserve to be treated with respect for some strange reason. He should have given me the two shots for the two different vaccines. I have gotten shots for different vaccines ( MMR and meningitis) at CityMD on the same day, my wife got the pneumonia and shingles vaccines at Walmart on the same day. I can't understand why this pharmacist refused to do the two vaccines other than being on a behind the counter power trip. The fact that the online system allowed me to book the 2 vaccines at the same time tells me there is something wrong with this pharmacist/pharmacy."

"They close during business hours to clean. I needed children’s Tylenol urgent. Sign said knock for assistance while store is being cleaned. Person at the front door refused to help or acknowledge. She just stood there like a stool pretending. Never going here again. CVS is the way to go."