GameStop 163-08 Jamaica Avenue, Queens, NY 11432

"Helpful staff and better stock for big items than my closer store"

"Terrible Associates. They need lessons on customer service doing bad for the company !"

"Staff is pretty cool, down to earth. The store itself needs more hardware & variety of accessories, components, & merch at this point of gaming."

"Very happy with going here. Not sure the employees name but the Spanish young guy with glasses and a beanie helped me out a lot!! I came looking to trade in some ps5 games that I don’t play that came with the system when I got it off of someone. I wanted to trade it in for an old wwe2k22 or 23, but with this employees help I found out my games were worth 57$!! I was happy and was thinking of just using that for another game. The employee gave me the idea of just using the trade in value money I had towards pre ordering the new WWE2k24 that comes out march 8th and all I have to do is pay 19$ before the release date! Very helpful and kind staff left very happy! Only 3 weeks more!"

"went to GameStop today to purchase a new headset for my son. I had headset which I never use brand new bought it yesterday the store manger said their no way we can refund you money because price I paid didn’t make sense and what she said made no sense I been going this GameStop when I was 8 years old now I’m 22 years old and I was so upset my son was crying because this was not headset he wanted so I bought him game and I left I was so upset and disappointed and I when I was trying buy game the store Manager there was a special promotion going on where if you buy the switch you get a year of GameStop rewards. which is a lie, he tried to charge me extra $15 dollars for the GameStop rewards. please beware of liars in that store, and make sure you always check the price when buying. I believe the manager or shift leader is in the scam as well, Terrible employees who try to make commission by lying. stay safe!"