CVS 118-10 Queens Boulevard, Queens, NY 11375

"Quite bad customer service. I was waiting for the customer services to unlock the shelve. However, there was staff (in green headscarf on top of her head) who did not pay any attention to me, pregnant woman, since she does not have any keys. I have asked to call someone who can help but she kept having fun with herself and other customers. Then, the other staff member came saying that she is on her break, and did not do anything. What disgusting service"

"Typical miserable New York area CVS: stock is sporadic and unreliable, most of the store is locked in security cases, very difficult to find staff to open security cases and I’ve given up and left the store more than once due to no available assistance for locked items, staff seem miserable to be there, staff are generally not friendly and behave as if the customer is an inconvenience, little to no customer service ever available, self-checkout is often the only option, and pray you don’t need an age verification or agent assistance because there may not be anyone to help you complete your purchase for several minutes as the long line behind you becomes an angry mob for blocking one of the three machines. The self checkout machines routinely come apart/open up in the middle of a transaction as if they haven’t been locked closed after previous service. Management does not seem to care about resolving these or any other customer issues. This store could do much better, but it will likely take new management to affect any change. As a person with a cognitive disability, their random refusal to provide customer assistance and full service checkout make my visits even more difficult, if not even violate my rights under the ADA. This store is pathetic; avoid and use the main Forest Hills location."

"Well stocked store. This store relies heavily on self checking. The store needs improved on the keeping isles and shelves better organized and remove unnecessary clutter. Since this store is in such a high traffic location management should consider 24 hours service. It would tremendously help the neighborhood. Please look into. The nearest 24 hour pharmacy is far, not a walking distance"

"The CVS near Union Turnpike on the corner and near to Fed EX on Queens Blvd made me feel so welcome because the worker at the front (this was after 7:30pm on a Friday) asked if I needed help to find anything. Then as I was ready to check out and waiting she was always checking if anyone needed help and when I turned around to get the money from my dad to pay for his items she asked if I needed help. Great service. Very alert and focused on doing her job well. Slim lady btw. Thank you!"

"Best CVS. Tommy does a great job making the place all tidy and the service is great, I go there every day and everybody knows me at this point. I just had to post this after seeing a couple strange bad reviews. A lot of people who write bad reviews in this neighborhood are just plain mean and privileged karens, never worked in retail in their life and they lack compassion for the working class. I never been treated badly here. Only the best!"