Stoney Clover Lane

"I visited the store last Thursday. I got there right when they opened as I had 9 items I brought to be customized. Kristina was SO helpful and genuinely great to work with. She also helped me pick out a lot more stuff. SHE EVEN WENT looking for a sweatshirt that I really wanted!! I had a great time and will definitely be back!!!!"

"Asked to return a bag for a larger size and they refused it. Absolutely unacceptable. Horrible customer service. Never even opened package and they refused the return/exchange and left my daughter without a bag she wanted."

"I am constantly buying new products and going to the launching of collections and yet again i am severely disappointed by the staff at the Bleecker street location. Kendall and Libby do better. Please find workers who are kinder and treat the people actually buying your products with respect because we are your consumers."

"We went right at opening on a Sunday and could not have asked for a better experience! The girls working there were so sweet. I was very indecisive about my patches, but the girl was so patient and kind. Felt like I was shopping with a best friend! I wasn’t able to go back to the store to pick up my custom piece before leaving NYC, so I had it shipped home. It shipped out two days sooner than I was told! I can’t wait to receive it in the mail."

"I had such a good experience in this store! I went on a Sunday and was greeted right away. I wandered for a bit but decided to think about it, so I left and ended up coming back later that day because I knew the employees would help! I picked out a Fanny pack and worked with the girl at the patch bar to figure out my design and she was so helpful and patient with me deciding! I’ve been wanting a bag from this brand for a while and I had a great experience in the store so I’ll definitely come back again."