CVS 1500 Lexington Avenue, Manhattan, New York 10029

"Horrible customer service every time I go. They need to do way better. I never feel welcomed & these workers are always on they’re phones not being attentive to the customers what so ever walking around with no smile & straight attitude. It's disgusting how over the years they have never changed. It’s honestly ridiculous."

"the entire store is behind locked windows, i just wanted to pick up a few items (a 5 min trip), that quickly turned into a 30 min of me waiting for someone (i think this store only has 1 employee on the floor) to open alllll the windows where every single of my items were behind of… jezzz"

"The pharmacist needs to find a new line of work because this obviously isn’t for her. She would not allow a patients to pay cash for an rx sent in by a board certified medical doctor because it’s a CVS policy. When in fact, it’s not. She knew full well she could call the doctor to discuss any questions she had about this rx. She chose not to. She decided to use a policy of discretion as an abuse of power. She was hateful, venomous, and really seems to seek pleasure in the humiliation of vulnerable populations. Perhaps she could find work as a dominatrix humiliation consenting people instead of denying life saving medicine to patient’s."

"Because I am disabled, my prescriptions are supposed to be automatically delivered. About a week ago I was informed that my 6 prescriptions were ready for pickup. All week I have been trying to phone them to remind them about delivery. My hold times have varied between 15 minutes and an hour. No one ever picks up the phone! This is a very unprofessional way of doing business."

"Worst service ever. Came here three times to pick up a Rx in one day. Everytime different excuse and asked me to come back later. In the end, they told me no one could mix my Rx and rushed to close the pharmacy. Please save you trip.and go to another place if you are suffering from your condition already. Don't come here for more suffering. Bad staff, the worst service."