Walgreens 101 President Street, Passaic, NJ 07055

"This store is always out of gift cards and never has anything good"

"The staff has to be trained. A simple return even if it's done at a different location. It's a process that must be done. Treating everybody as a criminal is not a way to handle business. All female Shipley's at the store need to be retrained. There's plenty of better Walgreens this one has gotten really bad."

"Pharmacy Manager NEEDS TO BE FIRED. ****DO NOT SEND ANYONE WITH MENTAL ILLNESSES OR MEMORY ISSUES TO THIS PHARMACY - IT IS EXTREMELY DANGEROUS**** She argued with me for 15 minutes, telling me that I just picked up the medicine a few days ago. She argued for 15 minutes, UNTIL she realized she was looking at the WRONG YEAR. How does the PHARMACIST MANAGER NOT KNOW WHAT YEAR IT IS?? How does she NOT KNOW how to use their computer to see what YEAR it is!?? She made me feel like I was crazy, all because SHE DID NOT KNOW WHAT YEAR IT IS, and she was looking at the WRONG YEAR IN THE SYSTEM. When she finally started filling the script, she didn't say anything. I waited 15 minutes only to have to go back in line and ask ANOTHER employee and they told me I would have to wait 20 minutes for it to be filled. Why did I wait FIFTEEN minutes with ZERO information??"

"I brought my issues up to Walgreens customer service phone number. I don't think I have to explain much. Extremely dissatisfied. First, go to the one on Outwater lane. They are extremely reliable and absolutely pleasant, even if something is out of stock or unavailable, they communicate great. Secondly, the issue is the overwhelming staff at this location. Either staff is unable to accomodate to customers in a timely manner or hire staff that can actually provide Customer Service. It's been kinda draw of the luck if you have a problem. Lastly, please do not reach out to me about my experience. Mines, along with others who have gave it a poor review should say it for yourself. But not everyone will have a bad time or unpleasant experience. I understand that in this time and age that the work load and demand is alot, but providing a genuine customer service to us is extremely important for us to continue business. Instead, we are left unattended, no communication, and no help."

"This Walgreens consistently provides poor customer service. I’m disappointed to see workers that aren’t aware of the store promotions and do nothing to rectify the situation. Julio the store manager is not helpful at all. I hope the customer service will improve."