Miniso

"When I went to Miniso to return an item today, the manager was very rude. Before I even mentioned the return, he started complaining, saying that many problems were the company's fault and had nothing to do with them, and he couldn’t understand why customers were angry with him. When I said I wanted to return the item, he asked, "Why are you returning it?" I explained that they had changed the price, and I no longer wanted it. He immediately shifted the blame, saying, "That’s the company's decision, we don't know anything about it." After some attempts, he claimed that he couldn't process the refund and told me, "You can stay here all day, but the system won't allow the refund, and there's nothing I can do." I insisted on getting a refund, so he reluctantly made a call to find a solution. Since I paid with Apple Pay, he said the refund had to be made to the original card, but I didn’t have the physical card because I used Apple Pay. He got agitated and said, "No, no, your card number is 0697!" I replied that I had no idea what that card number was about because I used Apple Pay. His attitude was terrible, constantly blaming the system and the company. Meanwhile, a woman named Michelle was very helpful, trying to find a solution by checking the transaction records, while the manager just kept losing his temper, showing no responsibility at all."

"I don’t usually write reviews but after being serviced by a certain person in the store I decided to write a review. I went here to look for things for my daughter and there was a cashier named Richard S. who gave great service and was one of the kindest workers I’ve met. He made our first time experience in Flushing very enjoyable!"

"Today is my birthday, so my 7-year-old daughter brought me here to choose a gift. When I entered, I had a cup of coffee in my hand, and then the woman in the picture asked me to take the coffee out directly. I said where can I put it, I will go out after buying it, and then she said no, so I asked my daughter to choose something and we were ready to check out. At this time, a man came and said he could put it at the front desk for me. I thanked him and less than a minute later, he came over and said that the previous woman did not let me put it and asked me to go out. She did it on purpose, and I saw others bring drinks in. She was obviously discriminating. It was a terrible birthday day. I don’t understand why the boss lets such an unreasonable employee work here."

"I recently visited Miniso and it was a great experience. The store was really clean and organized, and the prices were very affordable. It reminded me of Dollar Tree but with an Asian twist. I was able to find all sorts of random things that I didn't know I needed. I highly recommend Miniso for anyone looking for a great shopping experience."

"I was needing a place to explore and shop since I am from out of town and Miniso came up on my social media as a place to check out. I was not disappointed - especially with the rest of the mall still slowly opening up! The location was very clean and well-stocked. They had a variety of items ranging from home goods to pet toys and I enjoyed just being allowed to browse. Everything was also very affordable - I walked out with 5 items for under $20. Be aware that they do charge for a bag if you are needing one for your items. The only thing I know people may not enjoy is that the plushies were around $14 for the big ones, but when we're looking at high prices for imported items compared to similar prices for things shipped to places like Target, I think it's a pretty good deal still!"