Niagara County Department of Health - Nursing Division

"Out of nowhere my appointment to get my medicine that has to be injected In to me got changed because of their meeting. I got scheduled during their meeting and so.e how it's my fault. I think not. If they keep doing this famn meeting it is wrong. Cause they take away from the patient who was already scheduled for that time. Do it on Mondays. They ain't as busy on Mondays plus the schedule is cleared for three hours on Monday anyways"

"I was a new patient and my counselor rescheduled my appointment I am not too thrilled with this but as far as it being closer and more accessible I definitely give it to Stars thank you"

"My therapist always came in late, caused me to doubt my own memories of my trauma when I already have enough blackouts and don't need anymore doubt, and upon telling the psychiatrist there about a very personal issue that could have led to an accurate diagnosis, completely disregarded that and out of fear of being hospitalized, I pretended everything was fine and this led to a premature graduation when I was probably at my worst point because of a traumatic experience directly before graduation which I doubt my counselor even believed. I'm now waiting to find a better place, possibly psychologist, because most of their focus is on whether or not you take your medication. I could be walking around in a dissociative fugue state, nearly die,make it to therapy, only for there to be seemingly no issue. I did not feel as though I was treated well, I felt as though they were shoving medication down my throat as a cure all even though I did not desire medication, do not believe it helps, and I have been to several therapists since the age of 12. I could tell immediately that the state of this facility was less than desirable. When you feel more like a number rather than a patient, that's when you know that you aren't going to get anywhere. -PH"

"I used to go but had a problem with the counsler i was seeing she did not care at all about my problems she sent me letter saying i was dismissed from tje practice because i had another counsler which was not true she lied to her bosses i do not recomend going there to anyone oh and her name is Kerry Collins"