Family Practice of Cortland: Castellanos Robert MD
14 Kennedy Parkway, Cortland, New York 13045
About the Family Practice of Cortland: Castellanos Robert MD
Welcome to the Family Practice of Cortland, led by the esteemed Dr. Robert Castellanos, MD. Conveniently located at 14 Kennedy Parkway in Cortland, New York, our practice is dedicated to providing exceptional health care services to the community. As part of the renowned Cayuga Health System, we are proud to be affiliated with Cayuga Medical Center in Ithaca and Schuyler Hospital in Montour Falls, two institutions with a long history of serving the Finger Lakes and central New York regions.
At the Family Practice of Cortland, we offer a comprehensive range of medical services tailored to meet the needs of every family member. Our patient-centered approach ensures that you receive personalized care in a welcoming and compassionate environment. We strive to make every visit as comfortable and efficient as possible, treating each patient like a member of our own family.
Our affiliation with Cayuga Health System allows us to provide seamless access to a network of expert caregivers and state-of-the-art facilities. Whether you are planning a routine visit, managing a chronic condition, or seeking specialized care, our team is here to support you every step of the way. We are committed to delivering the highest standards of medical care, with an emphasis on respect, professionalism, and efficiency.
Join our community and experience the difference of family-focused healthcare. For more information on our services, or to schedule an appointment, please contact us today. We look forward to welcoming you to the Family Practice of Cortland, where your health is our priority.
14 Kennedy Parkway, Cortland, New York 13045, United States
Opening hours of Family Practice of Cortland: Castellanos Robert MD
Monday:
08:00 - 16:45
Tuesday:
08:00 - 16:45
Wednesday:
08:00 - 16:45
Thursday:
08:00 - 16:45
Friday:
08:00 - 12:00
Saturday:
Closed
Sunday:
Closed
Reviews of Family Practice of Cortland: Castellanos Robert MD
"Horrible experiences on multiple occasions. Staff is beyond rude! Called to ask where the building was and was met with a rude response and the woman talking to me as if I was stupid . Then after waiting an hour or more for the doctor to actually show up (which is very common) then I’m talked to for 5 minutes and she looks like she could honestly care less. while I was explaining what was going on she said these words to me “ quit it with the wise cracks”. Never in my life have I met such miserable individuals. I’ve been going here for years and it’s always an unpleasant experience! Finally changed my doctors office to another one in cortland. I’d suggest doing the same."
"Every single employee here is miserable and rude. Every front desk person I have spoken to has given me an ungodly amount of attitude for simple questions, and my care has been even worse. They didn’t offer me proper pain medication for a procedure, literally told me what I asked for “wasn’t a thing” but within a week I found someone an hour away who would do it, and has been for years. They also told me I could drive myself home (an hour away) after taking a xanax for the very first time! Not exactly sure what kind of jokes they were trying to play with me, but my life is a serious matter. They also call and leave me progressively snottier messages when trying to schedule a follow up appointment… sorry I work full time and can’t answer your every call! This place is horrendous, never ever go here if you want proper medical care for anything other than a scrape on your knee."
"The providers at this facility are unethical bullies on a power trip. If you value your or your families health care, you'd be best served not coming to this facility. Patient beware!"
"I really like the doctor & staff but my wife & I couldn't deal with the snotty and arrogant woman at the front desk. I even hear other patients in the waiting room complaining about her attitude problem. I can give my money to anyone. He's a good doctor but I'm not going to deal with that woman's arrogant mouth. There's an honest review right there."
"I think it is poor practice to make new patients come in an fill out new patient paperwork prior to scheduling an appointment, as this practice does. Who has that time or patience for that? Not sick people. Obviously, they will not be my family's primary care physicians. Made an appointment within five minutes at another local PCP. I wanted to give no stars, but Google wouldn't let me post otherwise. ZERO STARS."
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