United States Postal Service 5501 Camp Road, Hamburg, NY 14075

"Stopped in right at the time they opened - I didn't really expect a whole lot except for some tired employees just looking to get through the day and for the first time I had a happy experience - Jackie helped me at the counter, she was extremely friendly and she was also smiling. I appreciate that! It made going into the post office early in the morning bearable!"

"The USPS is useless and so is the 1-800 number to which no human is available to help! My pets medication has been sitting in there facility since 12/29 and i cannot get a hold of a person that will help me locate the package so i can get my dog his medication that he has been without because of the horrible mail service! Two different websites tell me different things, one of which said it would be delivered yesterday by 9, but it wasn't. Another says it’s pending acceptance. I can see why they are slowly going out of business!"

"Sent out christmas cookies,were suppose to get there last Monday and still haven't arrived. Their going to be stale by the time they get there. All it says is it's going to be later then expected but no delivery date. Never use post office again"

"The clerks at this location are very good, but I’ve had nothing but issues with the carriers and management, mostly regarding my carrier’s refusal to do their job and deliver mail and packages. I receive alerts indicating that attempt was made to deliver my parcels before he is even on the property. Spoke with the manager, he said he won’t address the issue with the carrier, then just walked away."

"Smaller and pretty busy post office location. When I need to use the post office I usually use the self service kiosk. You can do almost anything you need on that machine. It is pretty easy to use and quick. It is a great alternative to waiting on line. This location usually has a pretty long line so the self service machine is your best bet at getting in and out quickly. If you need last minute packing materials, greeting cards or gift cards this location has some for sale which is convenient. When I have had to speak with someone here in the past the staff has been helpful and were able to answer any questions I had with ease. Staff is wearing masks and following covid protocols."