Five Star Roofing
About the Business
Welcome to Five Star Roofing, your trusted roofing and general contracting experts located at 7 East Gun Hill Road, The Bronx, New York 10467. With a steadfast commitment to quality and customer satisfaction, we specialize in delivering top-notch roofing solutions tailored to meet the unique needs of both residential and commercial clients. Our skilled team of professionals is equipped with the latest industry knowledge and tools, ensuring every project is completed with precision and care. Whether you need a simple repair, a complete roof replacement, or any general contracting services, Five Star Roofing is here to provide reliable, efficient, and affordable solutions. Experience unparalleled service from a local business that values integrity and excellence. Contact us today to schedule a consultation and let us help protect your most valuable asset—your home or business.
Photos
Location & Phone number
7 East Gun Hill Road, The Bronx, New York 10467, United States
Reviews
"Excellent work! John set up appt. Showed up on time. Sent his drone up to take pictures of my roof and showed me what had to be done. He and his workers started early Wed morning to remove my damaged roof and skylight. They worked tirelessly till after dark to complete the new roof. Highly recommend!"
"First off just let me say, I have used Five Star Roofing for multiple jobs. Each one was such a pleasure as they are such a smooth running company. The company is owned by a father and son, which is a great thing in my eyes and they made it enjoyable to do business with them. Throughout each job I have used them on, both of them have been very transparent and also very easy to communicate with. They answered each question, phone call, email with pleasure and very accordingly with timing. The crew was great as well and do a fantastic job, when they are finished you wouldn't even know that they were there! I highly recommend Five Star Roofing to anybody looking for services that this company can fulfill and will continue to use and build my relationship with them on future jobs."
"I reached out to the company through a reference and was responded to immediately. John was professional, fast, friendly, and flexible with consultation and with the work when hired. He was a consummate professional in his correspondence, and his work. Complete transparency was provided throughout the process with pictures and explanations. I was also given a fair price. This company is the only roofing company that I will be using from here on out. I have even contacted him for a new job."
"I recently had the pleasure of working with Five Star Roofing and I couldn't be happier with the results. The team was professional, efficient, and friendly throughout the entire process. The quality of their work exceeded my expectations and I was thoroughly impressed by their attention to detail and craftsmanship. Communication was excellent and they kept me informed every step of the way. I would highly recommend Five Star Roofing to anyone in need of roofing services. Thank you for a job well done!"
"I originally left a 5 star review, but I have to downgrade it over something simple. I hired this company to remedy a leak and after laying a new layer over the entire roof, the leak is still present. John's communication was great until I informed him the leak was still there (he was paid in full at this point). This is when his responses slowed down. He eventually sent his guys back and they covered the top portion of my caps which greatly reduced the leak, but they didn't cover the bottom (see pics). In one of the pics you can see they covered the entire wall like we agreed too. If they would have taken 10 minutes to cover the under portion of this small section I'm confident this leak would be no issue. After his workers came back, It rained hard the very next day and it took along time for the leak to show, which lead me to believe we were close to completely sealing my roof. Unfortunately, after informing John of this, he has gone silent! 10 year warranty, don't count on it. All of this took place within one month after he received final payment. Although I was planning on having him do other work around my home which we discussed, I guess he's not interested at this point. Multiple voicemails and texts have gone unanswered. I waited on downgrading this review in case he was sick or on vacation (trying to give benefit of the doubt). If your looking for someone you can count on, I can no longer recommend this company! 5/3/24 - In my last voicemail I informed you I would be downgrading my review, still no response. When I actually downgrade the review you suddenly appear! The one wall which is not completely covered is directly over my interior leak, why not wrap it fully like you did else where? Response from John on March 23, 2024 "We're going to have to do a leak down test. (Use water hose and let it spray water on certain areas) to figure out this issue" Guess you changed your mind about doing a leak test, huh? You have my number!"
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