Pawn Plus 46 West King Street, Lancaster, PA 17603

"Very unprofessional very disrespectful calling everything I bring in junk and not worth there time will never be back taking my business somewhere else they also low Ball on things that I sold them"

"Been dealing with them for years, decent people and easy to get along with"

"Tbh if there was less then a star I would put that . This is my very first time ever dealing with this shop (I heard stories) but I don’t judge a book by it’s cover until I find out ! Today I walked in that store with 2 watches that are 100% authentic . Model number 27-740 all gold/diamond watch. Pro diver invicta gold/diamond edition. That was the first watch . Which I paid 2,400$ 4 years ago . It’s now on the site for 2,740$. A young kid (employee) at pawn plus decided to go on eBay looked up pro diver and observed all the cheap silver/ metal material models that are valued between 40-100$! Then had the nerve to offer me 60$ for my first watch! Even tho the ones he seen has no diamonds and it wasn’t gold ! I looked on eBay myself as he was doing it and eBay don’t even have my watch for sale !! There’s different models/material/editions for a Reason! He tried to offer the same price as a cheap class . I never leave reviews but that was extremely disrespectful! Either they have employees who don’t know what to look for and take the time to do proper examination or there just robbing the public . My second watch is a yellow gold and genuine diamond watch I paid 1200$ from Kay’s jewelers and they offered 55$. I just can’t believe the disrespect they give towards people . We’re not all crack heads nor bums! I would literally never do business or walk in there business again! My watch isn’t some cheap product that you could easily find on eBay ! Because I was checking eBay as he was! The kid looked like he was 20! Management def needs changed or fired ! Both watches were 100% gold & diamond and heavy ! And you offered 125$ total ! WOW! Terrible service . I’m so confident that’s what they did that I’m going to upload a picture of one of my watches so the world can see how they offered me 60$ for a 2740$ watch! I’m extremely reasonable ! But to offer prices like they do are offensive ! I truly hope management sees this ! But I’m sure nothing will change !"

"A good "pawn" shop. If you know something about what it costs to keep the doors open on any kind of legal shop these days, you can see these guys are fair. My room mate is particularly happy with them and I'm posting for him."

"I have had an account w/PP for since they opened, only one bad experience from a young girl that had to learn customer service the hard way but I am very glad to say that my resent business dealings have been more than a Awesome experience, the manager is more than happy to deal with his customers, the store is clean & very orderly, there is a sense of helpful happy professional welcoming service you feel when you walk in ,l have been in customer service my whole life and you know IT when you come into contact with IT ,this gentleman also knows folks are having a financial strain and the feel of helpfulness is warm and Awesome, l feel bad l don't know the managers name but you will know him the moment he asks, Can I Help You!! Thank you Pawn Plus for outstanding service!! Vince Sarmento!"