United Community Federal Credit Union

"I wish I could give less than a 1 star. They do not care about their customers. They charge fee’s for virtually everything. $2 fee if you drop below $25, their threshold. Then, they charge you fees if they have to pull money from your savings into checking. Then they charge you a fee if you go negative - EVEN IF YOU SIGNED THEIR FORM TO STOP COURTESY PAY. Turning off Courtesy pay doesn’t stop you from getting fees. So not only will they not pay for the purchase, but they still kick you when you’re down and charge you $35 fee. Just kick people when they’re down. Horrible branches. Horrible back office people. At least their tellers are friendly. Go to a bigger bank than this sham."

"Very unprofessional in my opinion. Now, I do not have an account with this bank and was using it via my shared banking with Triboro FCU. At the end of my transaction I asked if they could change my $20. I was told no because they don't do that for "shared banking customers". My God, you're a bank! I was asking for $20 in ones! Even the gas station down the street was able to oblige my request (a completely unnecessary stop, thanks)! It's 2022 after all. Maybe this is "corporate policy" but I thought it was super rude and guaranteed id never bank with United in the future. Ridiculous policy, if that's actually the case"

"Just like Cheers, everyone knows your name. Yes, it matters. Always friendly, helpful, in all manners of finance."

"These are the friendliest and most helpful people I have met in years."

"Great"