Pet Supplies Plus Upper Arlington

"The manager came out to help me and was awesome when The clerk didn’t know what I meant when I asked for whitening shampoo for a white dog. She also helped me find food that my sick dog might like! She took time with me and showed interest in exactly what I wanted."

"I love this location! The store is clean and all the staff are very friendly and knowledgeable! Sophie helped me check out today and she has great customer service skills!"

"Always a great experience! My pup loves visiting this location!"

"The fact that a pet store can keep live animals in such vile conditions while asking the public to trust them with advice on our own pets is alarming. I assume the managers are just as cheap and lazy as ever to ignore the birds that are clearly in need of veterinary attention. Clearly the bird in the picture has splay legs and something wrong with his back which is evident to anyone looking at the bird and should be evident to the people “caring” for them. he can hardly hold himself up on his legs which isnt helped by the lack of appropriate sized perches. not a single toy in the cage. What else..keeping animals as intelligent as birds in a run down pet store to sell to incompetent owners is a red flag itself, the incompetence of the employees about any animal care advice is another, the parakeets solo in cages is another, the over sized perches so big that the birds can’t even hold them selves up, the disgusting conditions in the bird, ferret, and reptile tanks.the list could go on"