United States Postal Service 120 Kasson Road, Camillus, NY 13031

"They ABSOLUTELY HATE doing US Passports! Appointment or not, you will get eye rolls, huffing and puffing and an attitude! Even if the sign outside said “apply for US Passport here” they WILL NOT HELP WITHOUT AN APPOINTMENT! (I had an appointment and they still did not help). Honestly if y’all hate your jobs so much just quit! Atrocious!"

"I don't leave a lot of reviews but after seeing this place had bad ones I decided to share that I had an amazing experience here. Came to renew my passport and the young lady with dark hair(wish I asked for her name) went above and beyond to help me out. She even helped me staple my passport photo(those that have done this know what a pain it can be, especially not wanting to destroy a photo you spent 20 dollars on). Thank you so much again!!"

"They are always so pleasant at this post office. Even during the holidays, I find that I am able to get in and out in a short amount of time."

"The Camillus Post Office is ATROCIOUS. I can't believe the people who work there. After a condescending and sarcastic tone one woman gave me (I asked if I needed to fill out a paper address label for my package or just write it on there. She didn't answer anything specifically so I confirmed I didn't need to use the paper and she then said, "Yeah, I'd probably write who it's going to and who it's from on the package now..." !!! This employee (?) came out of the back looking incredibly unprofessional, unkempt and not in uniform, and screeched at me that I couldn't use a card. The first woman said, "Oh, was there a sign on the door?" to the second who ROLLED HER EYES and yelled in front of 4 other patrons: "YUUUUP... THERE'S ALWAYS A SIGN ON THE DOOR." I walked outside and confirmed there's no sign saying cash only or no credit card. I have never had such terrible customer service. 0/10 go literally anywhere else."

"My wife, infant, and I had an appointment for passport and passport photos this past Saturday at 9 AM. They emailed us at 8:40 AM to cancel and say they would no longer be doing passports on Saturdays. Of course we didn't see the email, because we were getting our infant ready and car loaded to get there in time for.our appointment. So we show up for our appointment, and the clerk remarks, "well, we sent you an email.." If you're going to cancel that close to an appointment you should at least have the courtesy to call. Also, it's a MAJOR security concern that you CC ALL people that had appointments on the same email. A federal agency should be a MUCH better steward of private information than that."