Icon Parking 125 Parkside Avenue, Brooklyn, NY 11226

"Staff was rude and argumentative. We went in on a Saturday afternoon, thinking it was going to be a perfect thing because there wasn’t any parking around the park. Joel, the parking attendant had an attitude with us from the very beginning. We simply asked him for the prices and he told us go the window the prices are there with such attitude and for no reason. Right before we left the car to go out, Joel started rushing us out and yelling “What are you doing?! I told you to go and leave the car there!” All we were doing was gathering our stuff and we were the only car there. Then he told us to back the car up and read the sign, the sign says “STOP, WAIT FOR ATTENDANT” and then told us to move the car down towards the parking garage a second later. It was complicated and for parking it shouldn’t be. Parking garage is normal, and prices are okay but the staff is just no. I don’t recommend parking here unless you have no other options."

"Have been a monthly customer for several months. Staff is attentive, professional, and friendly. Manager Paul goes above and beyond for the customers here. Quickly helped me resolve an issue."

"Bought “guaranteed” spot; no spots available, no immediate refund, no one answers the phone, voicemail is full. Maybe we’ll get a refund Monday but come on… no one answers the phone or emails on the weekend, when you are full of out of town guests??"

"They were pretty fast getting to us. It's valet service which is nice. It's near a lot of places too so we didn't have to walk too far."

"I booked a spot here for the month, paid $500, got registration for my vehicle, and when I got here after a 15 hour drive they said unapologetically they were full, and offered no solutions. Horribly horribly unprofessional, and bad rates besides"