PARK AC JFK 126-20 152nd Avenue, Queens, New York 11420,

"The worst. Trust me. Do not go there. Or the one next door which is the same. I paved gravel lot where the ‘office’ is a disgusting trailer. The people simply do not care. It’s packed all the time and their low rates guarantors that. Getting in was crappy but uneventful. Returning to the airport I called the number and he said 15 min and where to meet. I was there in 12 minutes. Called but the guy at the lot kept hanging up on me. He said the driver had tried to call me and I hadn’t picked up (possible - but less than 16 minutes after I called) and he’d left but would come back. He did eventually with a packed mini van. From When I first called to when I got to their lot and got my car exactly one boy had gone by. They did everything wrong. The hotels all have rates. Maybe 10 bucks more. Worth it. Do not park here. They"

"DO NOT park here! App had option to select oversized vehicle as I own and suv and price was adjusted, when we got to lot they said we had to pay more (+$5/day more because it was a SUV ) when we said we selected the option on site they said their was not option like that on app. Then our car was packed tight in a dirt parking ( app says paved). We picked it up after our late night arrival in a poorly lite spot so it was hard to see if there was damage and we were all tired. The next day we see. A huge scratch from passenger door to tail light like someone had walked beside it scratching it with a piece of clothing or keys. Unfortunately they have a disclaimer which I later view that they are not responsible for any damage/ theft/fire/etc. I’m beyond pissed!"

"TERRIBLE, BEWARE!!!! I parked here for the first time this month, I usually use Airpark. However this place had a better deal at $132.46 for the week. The parking lot, is a hard to find, overcrowded uneven dirt lot. With a broken down sketchy trailer as an office. Upon arrival they charged me an additional $60 stating my car was an extra large SUV, which my husband witnessed the guy put in his pocket, Due to the fact we were running late, I just paid it and moved on. The shuttle sounded like it was going to fall apart, everything was rattling. Upon my arrival back from vacation, I was picked up quickly around 11:15pm. I left my family behind at the airport to wait for the luggage to save time. Well speed racer almost gave me and two other couples a heart attack speeding to the lot. Once we got there it was super dark, the cars were running, and the lot attendant was standing outside. I asked him if I needed to sign out, or if he needed to see my ticket he said no. I thought that was odd, but I walked over to my white SUV, took a quick walk around, and left. It was not until the next day I saw the damage and immediately called. They told me to send the tix number and a picture of the damage. Needless to say no one ever called me back. Finally got a hold of someone today and they are refusing to fix the damage, stating I should have reported it that night. I explained it was not visible due to the lack of lighting in the lot. Needless to say, I now understand why the lot attendant didn't even verify the car was mine, he just let me jump in and leave. Do not use Park AC JFK, they are rude, sneak in hidden fees, and will not secure your vehicle! What I thought would be savings cost me so much more."

"So the shuttle was very prompt easy 5 stars. Driver home was a bit crazy but not the worst it was 2 stars. Lot conditions were 1 star at best. But they also hit my vehicle into something. Attached are photos. @wondermindz does the dent and scratch on your passat start at about 24 inches off the ground and roughly 9 inches tall and white paint??"

"I waited 23 minutes until I was picked up to be taken to the airport and I needed to load and unload the luggage myself. On the way he picked up other people instead of taking me Direct to my terminal. Upon arrival they told me it will be 15 to 18 minutes until I get picked up. In reality it was 32 minutes. I finally got to the yard 45 minutes after the initial phone call and the car was not pulled. I needed to wait outside in 28 degrees for another 9 minutes until I got my car and when I finally got my car their driveway was blocked by their shuttle which did not let me out for another 4 minutes. I parked for 5.5 days and they charged me for oversized vehicle for 7 days. They counted the day I came and the day I left."