iPark 116 East 98th Street, Manhattan, New York 10029

"Very bad, lies the people to me, when I come in the morning he said , just only pay 23 doll , when I come back the men said 40 doll, tell me I’m lied, very bad attitude, attention, is not for the money is because lied to me. Don’t go this park , very bad person ."

"I'd give 0 star if I could. Do not go. The guy who went get our car scratched the front of it with the car elevator and drove recklessly towards us (our car is a low profile and he did not slow down at the incline, so the car hit the bump). The guy couldn't speak english very well so we couldn't have a conversation about it. Bottom line is they are not paying for the damage THEY caused. The best we had was a refund on the parking spot... (a whopping $20). Have to go through insurance and all the hassle to get it repaired. Do. Not. Recommend. Stay as far away as you can..."

"We prepaid a spot but were turned away because the parking was full. The staff were extremely rude and aggressive and showed zero interest in taking any responsibility. Avoid this place like - they clearly should not be in business."

"Reserved a slot through Spot Hero and they charged extra for being on time! They manipulate their clock and claim the car was checked in earlier than scheduled time, and charged $13 extra. The parking attendant won’t give the key when the car is literally next to the register. He said “you are not the only one who experience this. We get this complain ALL THE TIME”. When I called to speak to the manager the day after, without listening, he was talking over me the whole time, and hung up on me! Absolutely worst unethical business practice, understood given the attitude of the manager who over sees the operation. I’ve used this place all the time, and never coming back."

"Can I give less than one star? I feel like they owe me stars!! I was a monthly garage tenant. One morning when I picked up my car the front right side of the car was nicely scratched up with white paint that happens to match the pillar at the entrance of the garage. I pointed it out to the attendant and he had me fill out a claim form that said I would be contacted in 7-10 business days. One month later after countless messages and emails with no response I submitted a complaint with the better business bureau. Sure enough,one week later I received a letter in the mail stating that my claim was being denied with no reason or comments. No one spoke with me, no one asked to see pictures of the car... No contact at all but they came to the conclusion that this want their fault. How convinient. I'm astounded that a company this large is still in business with out some type of massive class action lawsuit. One person working, 2 cars waiting with engines on and no where to go. It took 7 minutes before I even saw an employee."