Homestead Pools & Spas 180 East Pidgeon Road, Salem, OH 44460

"Inground pool would not keep suction so we could sweep it. Lost water. Homestead gave me Joe Morris' name and number. He has been very good and is now ready to replace our skimmer that had a large whole in it and pipes with leaks. Joe and his workers are caring and wants his customers to be happy with their work."

"Gary has helped us for many years to take care of my mothers pool. Also my husband and I rent a lot of equipment from him and he's always gone out of his way to make sure we're taken care of. They have fair prices and have worked with us many times to be sure we're getting what we need. Definatly recommend using this company for your equipment and pool needs. Don't forget to check out the christmas tree display during the holidays! Is absolutely beautiful in there!"

"Go elsewhere! Fraudulent!!!! Absolutely ridiculous how this company is still in business! Where to start….. my parents purchased a 24ft pool last summer from this company. First, The contractor who was sent out to assemble the pool took a month to actually install it. Then he never returned a call or visited the property again despite my mother calling him regarding a leak by the skimmer and concern that the pool was not level. We were able to fix the leak ourselves and continued to visit Homestead Pools for needed chemicals, each time telling them of our concern that the pool was un level by 2.5 inches from one side to the filter. Each time they would tell us they would call the guy they contract with and have him call us…to date he has never returned our call. Then after operating the pool for 1 month the skimmer basket broke and I took it in to Homestead to get a new one. To which they told me they do not carry any skimmer baskets that size. I questioned them…as the pool was brand new and why wouldn’t they carry a replacement for something that was newly purchased from them. I later went on Amazon only to find the cheaply made skimmer basket sold in a two pack….the exact same basket placed at setup!!!! Ok…so at this point I’m blaming the contractor…but this is the contractor that Homestead uses and recommends to their customers! Anyway fast forward to this summer…pool is green….we’ve dumped hundreds of dollars in chemicals into it and can’t get it clear. We have to top pool off continually to get it to filter correctly due to the water being lower on the filter side. I finally took another water sample back to Homestead and expressed our concern, was told to keep dumping more chemicals into it and check equipment….so finally the pump stops working, which probably hasn’t been working effectively anyway given the state of our pool! I called the general manager and was put off. He told me he would try and locate our paperwork to see what our warranty says. I gave him our info as well as the pump information….to which he says “WE HAVENT CARRIED THAT PUMP IN YEARS!!!!” So what did we pay for??? Who knows! Not the equipment that we had installed by the person THEY recommended to us! The GM seemed unfazed and continued to say he would look into it. After No returned phone call… We went in person to talk to them and show them pictures of our pool and to work out why we don’t have the equipment that was supposed to have been purchased and installed. What we were met with was nothing less than bizarre indifference. We very much wanted this family owned business to be given a chance to fix the issues we have had…. However they do not appear to care. We gave them 5 days to work it out with the contractor and asked what we could do in the mean time with a pool that is not operating… while we wait for them to “figure it out”? Was told I could purchase a replacement pump!!!!! Are you kidding me!!!!!!!"

"Nice people to deal with. I rented a bobcat for two days. It worked great and the price was reasonable. Gary worked with me on delivery and pick up times. Thank you. I will return to rent again."