Sally Beauty 999 Montauk Highway, Shirley, NY 11967

"Beware! The price stickers in the store are WAY off from what you’ll actually be charged! I commented that a $10 product was marked as $6 and the associate said “yeah we gotta through the tags and change em”. Great, could you do that promptly please because you’re obligated to inform me of the actual price, not what I wish I was paying! In addition, the associate stared at her phone the whole time and couldn’t tell me if they carry some basic products. Another employee made a fairly loud announcement that they needed to expedite their closing process because she needed to leave the second they closed (I had 20 minutes before they closed) so I felt like I couldn’t ask for the info I needed and had to rush out because I was irritating her by disrupting their closing duties. Maybe it’s better earlier in the day but don’t go here too close to closing time if you actually need assistance."

"If your African American don’t frequent this location as your treated like a second rate citizen by their African American (mixed race ) workers. Your left to wait while they assist the white patrons. I experienced this today at the montauk location. I’ll take my business elsewhere. They need diversity training."

"Zariah, Emily and Paige are hands down some of the nicest and most knowledgeable workers I’ve come across. They gave me great advice with my hair and steered my in the correct direction for dying my hair platinum blonde. This is hands down the best location in the country. These girls are amazing and a great contribution to the company. They set the standard for customer service"

"Walked in a little nervous from reviews, but I think management has changed and this Sally Beauty was such a nice experience! The person who helped me was Paige, I recently bleached my hair and needed help on how to get it lighter. She was extremely friendly, nice, and helpful! Definitely recommend!"

"I visited the store for the first time yesterday (7/21/16) due to recommendation from a co-worker who stated she felt I could find a product I have been looking for. I was disappointed to find that you do not carry the desired product. I bought a substitute to experiment with and then decided to get hair dyes. I asked for help with that and then went and paid finding out that the hair dye was on sale. She rang up the purchase and then I inquired as to the length of the sale. The date prompted me to purchase additional due to the end date of the sale. Asked for a Sally Card and was told it had to be a purchase of $25. I pointed out that the two purchases minutes from each other totaled over that amount, but they refused saying it had to be one purchase. This is unjust and made me not even want to return again. I may , but I think this was just not the way to keep a regular customer , that would even promote your store to friends. This is BAD business and the Manager of the store does her best to avoid customers.and her responses to the clerk helping me were short and cold. Thank you, Vicki"