Hylan Spa

"Called the night before and asked for cupping therapy in addition to an hour long massage. Told it was $10 extra. The day of the massage, mid massage, she just said “no cupping ok?” And I asked why because of a language barrier there was no further explanation given. Language barrier was a big issue and on top of that, she seemed dissatisfied with the tip I left her even though she did only part of the service I requested"

"I have tried to give this place a try for a couple of years here and there when I needed some emergency body work done from working out. Most of the time I can get at minimum, a good deep tissue massage for a good price. However, not only have their prices increased, the sheets and linens on the massage table stinks and I always have to make them give me a clean white towel instead of that nasty purple pillow that they have everyone lay one without washings because they try to cover it with a paper towel, to lay your face on. Besides this, It’s impossible to relax with them constantly talking to each other in full speaking tone, and answering their private phones (while massaging you!). Customers come in talking loudly, as if ppl aren't trying to relax. One lady actually put her phone on speaker to answer it during her massage, and proceeded to have a full conversation , regardless of the other customers, and no one corrected her or said phones aren't allowed. I came out of there feeling not relaxed and that I wasted my time. I tried telling the masseuse before we began, what areas to focus on, and she shushed me as if to say “I know” then proceeded over the next 90 min to focus on everything except the main areas causing me pain. And to make it worse, I have a breakout forming on my face that wasn't there before, from the unhygienic table linens. It’s totally worth going to a real spa or another tui na who knows spa hygiene, spa etiquette, and holds their customers to that same regard. They also need to learn what “tipping is” It is to rate the service above the price we are paying. It is not an obligation for poor or mediocre service. If they are unhappy with rate of pay that is an internal business issue, but I will be damned to tip over 20 percent when the service didn’t even live up to the listed price, yet alone have them give an attitude and speak in their cultural language with hostility in front of you, if the tip isn’t up to their EXPECTATIONS …yet their service is not up to yours. Im a dedicated customer who will become a loyal regular and send everyone I know your way for great service. If it is bad, I will give you chances, if nothing is rectified, I will not complain, but I will never return."

"I came here for the first time with my friend yesterday and I love to get massages at different places. 5 star reviews I would give to a place that is the absolute best, this place was okay. If youre in pain and just need a deep tissue massage this is your place. Its not luxury and its not a fun "spa" experience at all. I would say its a mcdonalds of massage places bc its convenient, flexible hours they do what they need to, and you leave. My massage was an hour, they spent 40 minutes on my back, approx : 5 min on left arm, 5 min on right arm, 3 min on right leg, 3 min on back leg, and 4 minutes on my head. I was laying on my stomach the whole time. Usually for full body massage I turn around and they do the front of the legs also and the front of the arms etc. Also, the women were speaking a lot with each other during the massage through the walls. At one moment she had to leave to get the hot towel and hot rocks and it took about 2 minutes (I think) because I was cold for quite some time. Usually places would have all of that in the room ready so there is no down time to exit and return back to the client. I would try other places before coming back here for it was like I said, okay and convenient for those who are in pain and need a quick massage. one note: at luxury massage places I give a $10 to $15 tip always as my standard tip price. My friend gave $10 and the lady rolled her eyes at us for tipping like this. For a $55 service 15% is $8."

"Massages are a 10/10! Recommend to everyone! I’m editing my review because I don't know why everyone gives bad reviews. This place is not for a regular massage. They are experienced and they really know what they are doing!!! They are not rude and they are constantly checking if you are okay and if the pressure is okay. All in all, They give really deep good massages! I am 4’11 and I’m a server and i am on my feet all day. By the time I’m done with my work week, my back and body feels like a brick wall. I’ve been going to them for about 3 months, at least every other week and never had a bad experience. Each woman really treats you with kindness and takes their time healing you. They really take pride in taking care of certain areas and I am so grateful for this place. They are super clean and sanitary. After each session, they clean the area super well. I send all my family here and all my friends. You will not be disappointed at all. You leave feeling relaxed and floating on a cloud. My body feels amazing and I’m ready to go back into my work week in good spirits. If I can give 5 stars, I would!!!"