Braid Bar

"I've been a Braid Bar client since 2017. Sharon is fast and gentle with my hair. She asks A LOT of questions to ensure expectations are met and she can deliver the style provided in the reference picture. Although Sharon is kind, she is also curt which can be off putting at times. If the reference picture is not a style option that Sharon offers, she will not offer a comparable style from her option menu. Ex. I showed her a reference picture with box braids and she said she doesnt do box braids instead of suggesting knotless braids as a comparable option. I'm not "in the know" on the latest and greatest braid techniques and only offer a reference pic to get a similar style. I'm never looking for an exact match because hair texture, thickness, length, face and head shape all play into how the final style will look on any individual. The last time I booked an appointment I drove 5 hours to get to her and I was experiencing difficulties with my disability. Sharon was audibly annoyed with my inability to respond to her overwhelming amount of questions regarding the reference picture. She started to offer a refund of my $50 deposit, and cancel my appointment (again this was AFTER I drove 5 hours and a week before Thanksgiving). In my opinion, Sharon treats her clients as if we are disposable. Her monthly calendar books up quickly, so it's likely that her popularity affords her the luxury to be lax on customer service. If you can get an appointment be mindful of what to expect before you sit in her chair."