Romano Subaru Service
960 Hiawatha Boulevard West, Syracuse, New York 13204
About the Business
Welcome to Romano Subaru Service, your trusted destination for top-quality car repair and maintenance in Syracuse, New York. Conveniently located at 960 Hiawatha Boulevard West, our expert team is dedicated to providing exceptional service to keep your Subaru running smoothly and efficiently. Whether you need routine maintenance, complex repairs, or genuine Subaru parts and accessories, we have you covered. Our skilled technicians use the latest diagnostic tools and techniques to ensure your vehicle receives the best care possible. At Romano Subaru Service, customer satisfaction is our priority, and we strive to deliver a hassle-free experience with every visit. Visit us today and discover why we are Syracuse's premier choice for Subaru service and repair.
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Contacts
960 Hiawatha Boulevard West, Syracuse, New York 13204, United States
Opening hours
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 13:00
Sunday:
Closed
Reviews
"I brought my 2009 Outback to Romano Subaru Feb 2024 for a service. My Service Advisor Jason Greenman worked with me from start to finish. The car’s issues were quickly analyzed and Jason thoroughly explain the procedures that needed to be done. He got me into a loaner car which I only needed for 1 day as the car was repaired sooner than expected. I will always ask for Jason at my next visit."
"I was skeptical at first just because of past experiences with dealerships but these guys were awesome. There was an issue that popped up from their end and they solved it immediately without hesitation and brought great service with it. Will continue coming here in the future."
"I would also like to express how Good Ryan Collin's customer service is!!!!! This young man goes above and beyond for his customers.... Ryan knew that I had shoulder surgery and could tell I was getting sore and went and found me Tylenol he kept me up to date on every step of my vehicle work. Ryan is so personal with his customers that one of the other customers thought we were neighbors or friends!!!! Ryan is the main reason I choose to pay the prices and keep taking my car back to Ramon Subaru!!!! Ryan is a very kind and considerate and very professional service advisor!!!"
"Dealer was good and friendly. I purchased 2023 outback. Told phone app would be used as a remote starter which doesn’t work. I called every few days for about two weeks to get a update on any possible fixes. I was finally told the issue is new and there are no fixes and the problem between the app and the 2023 outback is not well known. I was told a new owner of the vehicle would need to go in and have the issue trouble shot. I was told others having problems but no possible fixes. Basically a new owner would need to go in so they could use the vehicle as a way to figure out issues between the 2023 outback and the app."
"I recommend verifying your appointment and the work to be done and any particulars when you visit service. We needed a loaner car and we specifically said that to the person on the phone and they told us they couldn't schedule it for a couple of weeks for availability of a loaner. When we arrived they just had a schedule for drop off. Thankfully they were able to accommodate us with a loaner that day I would have been a little upset and given a three-star review if they hadn't been able to do so. Overall good people!"
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