Profiles By Kristin Ltd 2113 Brewerton Road, Syracuse, NY 13211

"If I could rate this establishment a zero, I absolutely would. My mother was recently diagnosed with cancer, and so we began looking around for places where she could purchase a wig, which is how we stumbled upon Profiles by Kristen. This was the first place we booked an appointment with, so we had nothing to compare our experience to. When we first sat down for the consult, the lady was very passive and not reassuring at all. Now my mother is having a hard time with the diagnosis, and so she still needs reassurance from others that things will be okay. Unfortunately, the lady we had the appointment with was not reassuring whatsoever. She only gave my mother 3 wigs to choose from, 2 of which being synthetic, and only one of which being my mother’s hair color. The wig that made my mother feel the most comfortable with was a barely shoulder length 100% human hair wig. She priced this wig at $3500 without tax. The “cheapest” wig she showed us was $700 (this wig being a synthetic wig that was shorter than a bob). I wasn’t aware of this when we left the place, but wigs are NOT this expensive. Not even close. Shoulder length human hair wigs are not more than $1000 at any reputable wig shop. So tell me why profiles by Kristen is charging $3500 for a shoulder length human hair wig? That is over 3x the price of what it should be. It’s sickening that she is price gouging cancer and alopecia patients. I don’t know how she sleeps at night."

"I had a CNC Women's Replacement System placed 1/2023. It has been life changing in every way. More energy to do things, self esteem and happiness. It is so natural looking and comfortable. Wish I went to see them earlier. Jennifer is great! The staff is very caring,sensitive,informative and professional. I would highly recommend Kristin's to anyone. Don't wait!!"

"I actually came to be a client of Profiles by sheer luck. Having just been diagnosed with breast cancer, I knew I would be losing my hair to chemotherapy treatments. I thought of wearing a cold cap to help prevent hair loss but knew that would be quite difficult. I thought maybe I need to go to a professional who deals with hair loss. I’m from Cortland but managed to find Kristin’s. As luck would have it, Kristin was free and took the time to talk with me. She put my fears and worry at ease that day! The staff has been fabulous, so professional, knowledgeable, and caring. I had treatment throughout chemo and bought a beautiful wig. It is now four years later, and I’m still driving up here every five weeks. The staff really do care about their clients! The products they use are top quality. My mother also began losing some hair and she has had treatment and also is very satisfied. To say that this was Devine intervention for me is an understatement. Thank you all of Kristin’s staff. We love you!"

"I have been going to Profiles by Kristin for approximately seven years. I needed to find a stylist that knew how to work with my thinning, fine hair. I have been very happy with Tracy since my first appointment seven years ago and everyone there is just awesome. Always friendly and caring. Recently, I decided that it was time to do something about my thinning hair. I met with Nikki and we went over the options and their associated costs. We decided on a hair treatment system that fit my budget and would be successful. Jenn and Tracy are taking great care of me and my hair. I’ve had two treatments and I will be having my third soon. I’m seeing new growth already. I highly recommend Profiles by Kristin."

"When I was diagnosed with cancer and began to lose my hair after chemotherapy, I contacted Profiles by Kristin and was fortunate enough to speak with Nicole who saw me immediately. It's difficult to put into words how wonderful the experience has been. The entire staff is compassionate and knowledgeable. I have learned so many facts about hair care, and I can honestly say that after going through the Hair Support system, my hair is back and looks better than ever. Thank you!"