Lulu's Bakery 06 Union Turnpike, Queens, NY 11366

"Lulus never disappoints. I buy all my cakes here for any occasion. The last cake I purchased the team did a phenomenal job! True artisanal cake and tastes amazing too! The owner always goes far and beyond to make sure every detail is done to perfection. Thank you again Lulus bakery for an amazing cake! It stole the show and my daughter loved it."

"Great bakery with delicious pastries. We got a box of assorted desserts from the $22/lb section. I enjoyed the cannolis, cream puffs, and the fruit tart. I didn’t really enjoy the rum pastry. Would definitely recommend trying this bakery!"

"A successful place is marked by its ability to damage control and desire to please the customer. Initially, I had a tense experience with them but was met with a wonderful customer service proficiency. This has been my very first phone order with Lulu. I placed a big order for a school graduation event, and one of their customer representatives gave me the wrong information. I am guessing she might be a new worker and doesn't have enough experience. I called to pay for the order over the phone the day prior to the pick-up day, and was told that i have the choice to pay over the phone or pay the balance in full when I pick up the cakes. I hung up with a confident confirmation from her side that the order is confirmed and will be ready by 10 am. When I went to pick it up the following morning, I was told that there was no order and that orders with no deposits are not considered at all. To me, this was one of the worst moments of the year because it marked a true setback for a day that is supposed to be the best for these graduating kids. However, I was introduced to the owner of the place, Charles, who went above and beyond to resolve this mistake. He instantly had the kitchen work on my order, and on top of that, he assured me that he would personally deliver the cake to school at a certain time. Fast-forward an hour and a half, he was inside the school fulfilling his promise. I appreciate this successful business model and the friendly demeanor with which I was met from Charles and Angela!"

"Stumbled upon by a pure chance and discovered the best lobster tail pastry I've ever tried. Fantastic place to shop for pastry, dozen cakes to choose from. Cookies, pies, cannolis, danishes and much more. Definitely worth a stop by if you are in the neighborhood. Very nice and pleasant customer service as well."