Penske Truck Rental

"We have done business with Penske for a long time. The current service manager Mike Alger is just like the one before him they had to get rid of, they are all cut from the same poor customer experience cloth. Be proactive on problems and you wouldn't have them gents. When someone's truck is broken, it is already vexing. Their incompetent way of handling service orders is mind boggling and will make the situation 10x worse. Need to restaff entire location in my opinion"

"Find an alternative rental company whose promising becomes realty. I've lost 100s of dollars in lost wages in labor and deposits lost for no show due to trucks promised and not delivered. ( scheduling means nothing to them) Using this company for many years their team went from phenomenal to horrible. They'll call with a conformation only to find no truck. They seem to figure a sorry will make the pain of lost money not hurt so bad. ( it's happened twice in a yr.) My advice is to rent a truck from a reputable company that fulfills on their promises!"

"Was in for a PM staff was very professional and work was done very quick. They showed care in everything they did."

"I deal with Penske all year long because the company I work with leases a tractor and two 53foot dry van trailers.Great people to deal with.If i broke down and need road or yard support they find a way to get me rolling again. The only bad experience is the company needed a second tractor unit scheduled ahead. The day I was suppose to get it ,well i finally got it several hrs after the building was closed..Wasn't a smooth event for preplanned situation."

"These guys are awesome, very friendly and they try to help if you have issues with billing and questions regarding your account. The person I deal with the most is Cody, we couldn't ask for a better representative. He'll be missed by the guys and girl at EJA Services."