Troya Motor Cars 6644 Trenton Road, Utica, NY 13502
About the Business
Welcome to Troya Motor Cars, your premier car dealership and automotive store located at 6644 Trenton Road, Utica, New York. At Troya Motor Cars, we are dedicated to providing our community with an exceptional car-buying experience. Whether you're in the market for a new or pre-owned vehicle, our extensive selection of quality cars ensures you'll find the perfect match for your needs and budget. Our knowledgeable and friendly staff are here to assist you every step of the way, offering expert advice and personalized service. In addition to car sales, we also provide a range of automotive products and accessories to enhance your driving experience. Visit Troya Motor Cars today and discover why we are Utica's trusted choice for all your automotive needs.
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Location & Phone number
6644 Trenton Road, Utica, New York 13502, United States
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"I have given them months to help me with this situation i was lied to about. Supposably they have no idea the titling process or that New York does have salvage titles. I certainly anticipated certain mechanical issues, but it has been September and still trying to figure out how to get it on the road. They have been no help whatsoever! Very disappointed, will be contacting BBB in New York this week, side note finally got a check a week ago from August that they were supposed to send me for transmission that was discussed at purchase"
"Bought two cars. First one was fine, the second was wrong title after i fixed the damage. Replaced the car by another but before they send the trade, they let it in the rain with all windows open and send a non functional car. All this took over a month passed the ebay return policy. Refused the return later on or partial refund because i had to fix their car they took back and my car the sent. Lots of electrical problems. Two stars because the first car was reasonable."
"It would be foolish to buy a car from this seller. I bought a Ford Ranger from this seller via eBay last November. They described it as having "Slight frame damage". Well the damage was so extensive that the frame had to be replaced. There was so much wrong that was NOT disclosed that I could write a couple paragraphs. Suffice to say that if the car could have been restored without loosing money they would not be selling it."
"I have bought three cars from Troya, including my current one, and couldn't be more satisfied. Since I was buying a used car that had been damaged I had a ton of questions with each purchase. I found them to be straight forward and good to work with, otherwise I would not have been a repeat customer! I will definitely be back when I am ready for my next car."
"I agree with the other user who said not to trust the feedback on eBay. I purchased a car from Troya in November that they made look like was fully repaired. They conveniently took a long time to ship the car (most likely so the time to leave feedback would expire) and when I received it, there were MANY issues. Whoever repaired it didn't even take the time to fasten the bumpers back on all the way. On top of that, just about every light on the dash was on. I've put over $3000 into it so far and haven't even been able to drive it yet. The passenger seat belt is still locked from the accident. There was frame damage and the dash doesn't reattach properly, even after the body shop pulled it apart and found that there were many missing fasteners and most of the wiring was just shoved in and pinched in a few places. It also makes some very noticeable noises that the mechanic can't figure out. the air filter box was broken, as was the battery harness. The trunk was bent so badly that the battery doesn't even sit in it properly after the body shop spent hours trying to get it back in place. There's only one key fob, no spare tire and they didn't even bother installing 5 of the exterior light bulbs. And on top of all of that, the transmission downshifts into first very hard and will most likely need to be repaired/replaced. Buyer beware! Jesse (who is one of the people who left a 5 star feedback on here) seems very friendly and helpful, but in the end is just looking to make a quick buck!"
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