Dana Lincoln
266 West Service Road, Staten Island, New York 10314,
About the Business
Welcome to Dana Lincoln, your premier car dealership and trusted store located at 266 West Service Road, Staten Island, New York. At Dana Lincoln, we pride ourselves on offering an exceptional selection of the latest Lincoln vehicles, combining luxury, performance, and cutting-edge technology. Whether you're in the market for a sleek sedan, a spacious SUV, or a sophisticated hybrid, our knowledgeable and friendly team is here to assist you every step of the way. Our commitment to customer satisfaction extends beyond the showroom. We offer a comprehensive range of services, including financing options tailored to your needs and a state-of-the-art service center staffed by certified technicians. At Dana Lincoln, we strive to make your car buying and ownership experience as smooth and enjoyable as possible. Visit us today to explore our extensive inventory and discover why Dana Lincoln is Staten Island's preferred destination for luxury vehicles. Experience the excellence and reliability that have made us a trusted name in the community. We look forward to welcoming you to Dana Lincoln, where your driving dreams become a reality.
Photos
Contacts
266 West Service Road, Staten Island, New York 10314, United States
Opening hours
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews
"I bought a brand new Navigator MSRP for nearly $100,000 from Asia sales ching 。The salesperson Ching wrote my name wrong for their personal reasons, so I haven't received my title for two months. When I tried to call the salesperson Ching he never answered my calls and text messages. I was disappointed. I drove 3 hours from New York to their store, and Chin showed up. He was in the office every day but he just didn't answer my personal calls. Now I want to refund the insurance I bought from them for $5,000 when I bought the car, because I don't think they can give me good help in the first place if I have any problems. They always avoid problems and don't answer the phone after you pay. There has been no news for a month, and no one answered my calls. Now I am waiting for their manager John to call me back, because I called their customer service and they said that they were both out of work and couldn't answer the phone at the same time!!!"
"Nautilus Black Label Update: Time for 1st Service due to Mandatory Recall notice. Not a good experience at all. Vehicle was picked up promptly. Getting it back was a different story. Vehicle was to be returned on a Friday. Informed by Service that we would receive a call between 7:00am - 7:30am with a delivery window. No call. After several hours we called them to be told "We are short handed today and cannot get your vehicle to you until Monday. We'll call Monday morning between 7:00am - 7:30am with delivery time." Monday morning, no call. After a couple of hours, again we called and was told no one available to speak with us but someone would call. 90 minutes later we did get a call. No explanation as to their breakdown in communication, no apology for wasting two mornings, no acknowledgement of a concern, no ownership at all but we WERE told "I never told you what time I was going to call on Monday". Sales gets you into the product but Customer Service and Focus makes you a return customer. At this point Service has no way to go but up in their ability to "serve" me as a customer."
"Today June 28,2024 My car is under warranty . I just called this location to service my 2022 Lincoln Aviator Reserve ,I got engine sign something related to emission small leak but unfortunately a lady named Diane told me next available appointment is the Mid of January 2025 .can you believe that ? It’s my first Lincoln car ever I just bought it a week ago .do I have to drive it six months until 2025 ? Is that kind of the service Lincoln give customers ? I am really really shocked ."
"This was the best car shopping experience I ever had. The Entire staff at Dana Lincoln were extremely helpful, friendly and knowledgeable. Ahmed helped me find the perfect model and explained everything, Doug the manager was so helpful and made the whole process so easy & stress free. They took care of everything for me and were fast too. They got me the car of my dreams and it was in my budget. I highly recommend them."
"Couldn't have received any better service in the purchase of a new Nautilus for the Mrs.. Initially we couldn't locate one setup with our desired options so we ordered one. Two days later we were contacted by our salesman, Kevin, informing us they had in fact located the exact vehicle we wanted. The above and beyond customer focus from the Dana Team (Kevin and Sean) was outstanding. Job well done!!!"
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