SIXT Rent a Car New York City Battery Park
20 Morris Street, Manhattan, New York,
About the SIXT Rent a Car New York City Battery Park
Welcome to SIXT Rent a Car New York City Battery Park, your premier destination for car rental services in the heart of Manhattan. Conveniently located at 20 Morris Street, our branch is just a stone's throw away from the iconic Battery Park, making it the perfect starting point for your New York City adventure. Whether you're a local in need of a temporary set of wheels or a visitor eager to explore the vibrant cityscape, our diverse fleet of high-quality vehicles ensures you'll find the perfect match for your travel needs. From sleek sedans to spacious SUVs, we offer a wide range of options to suit every preference and budget. Our friendly and knowledgeable staff are dedicated to providing exceptional customer service, ensuring a seamless rental experience from start to finish. Choose SIXT Rent a Car New York City Battery Park for your next journey and experience the city in style and comfort.
Photos of SIXT Rent a Car New York City Battery Park
20 Morris Street, Manhattan, New York, United States
Opening hours of SIXT Rent a Car New York City Battery Park
Monday:
07:00 - 20:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 20:00
Saturday:
07:00 - 17:00
Sunday:
07:00 - 17:00
Reviews of SIXT Rent a Car New York City Battery Park
"I recently had the displeasure of getting a rental with them. The customer service was atrocious. The branch staff said I needed to call the customer service line. Customer service said I needed to speak with a specific member of the team who has not returned my calls over the past week, returned my email or anything. Everyone points fingers at someone else who is supposed to help. It has been more than one week and my issue is still not resolved, including a question I have about a charge in the HUNDREDS of dollars. I just received another invoice for some unexplained reason in the amount of $359 even though I already paid and returned the car a couple days ago! Exceptionally poor customer service and no accountability even though it is not cheap to rent one of their premium vehicles! RUN FAR, FAR AWAY and go with a traditional rental car company if for whatever reason you have a short term rental need."
"SO happy I found this place on Google. The service is absolutely amazing! I rented a car from Battery Park and the gentleman Ricardo who helped me, ensured I had a hassle-free experience. I have never been in and out of a car rental place in 10 minutes! Now- the vehicle. The car I received was NOT clean on the inside. I immediately filled out the survey, added pictures and called the customer service line to notify them. They filed a complaint and instructed me to return the vehicle and swap it out. When I tried to return the vehicle, I was told there weren't any more vehicles left in the class I booked so they would clean the inside of the car instead. I was told it would take 30 minutes. I left for lunch and when I returned, I saw another family packing their things into the car I waited for. The resolution- I must say that initially I was upset about whatever miscommunication occurred. That's when the Manager Chris stepped in and saved the day. I understand things happen however it's the response that matters. The team at Battery Park, excelled and exceeded my expectations when making things right. Chris sincerely apologized and told me that he had another vehicle available for me and that I would be happy with it. He said here are the keys, I took care of your paperwork and you're all set to go! WOW, just WOW. Another hassle-free experience. It's been 6 days since, and I've extended my rental 3x already! I love the vehicle and the service anytime I call in for assistance. To the team at Battery Park, Chris, Ricardo, Duane, and Jeremy: THANK YOU FOR YOUR PROFESSIONALISM AND EXCELLENT SERVICE! I will continue to rent with SIXT based off the level of service, ease to do business with and pricing!"
"Got a new BMW X1 for our 2 week road trip. Right from the start until the return the experience was hassle free. The after hrs return at battery park is very convenient."
"Beware, especially if it use a third party like Priceline that they have extreme and unnecessary fees like $250 cleaning fee and $450 smoking fee (we didn’t soil the car at all nor smoke in it). No reply when contacting customer service so use at your own risk, what you thought would be a $300 trip may turn into an almost one thousand dollar bill. Return was easy enough and it was nice that you can do it during off hours."
"I have never had such a good experience renting a car as I did with SIXT. Rented an SUV it was clean and amazing to drive. The team from the front desk to the return attendant were amazing. I’ve switched to being a SIXT customer for good now. And I hope it stays this way"
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