Cadillac of Manhattan
646 11th Avenue, Manhattan, New York,
About the Business
Welcome to Cadillac of Manhattan, your premier destination for luxury automotive excellence in the heart of New York City. Conveniently located at 646 11th Avenue, our dealership offers an unparalleled selection of the latest Cadillac models, each designed to deliver a superior driving experience. Whether you're in the market for a sleek sedan, a spacious SUV, or a powerful performance vehicle, our knowledgeable team is here to guide you through our extensive inventory and help you find the perfect match for your lifestyle. At Cadillac of Manhattan, we pride ourselves on providing exceptional customer service and a seamless car-buying experience. Our finance experts are available to assist you with flexible financing options tailored to your needs, ensuring you drive away with confidence. Beyond sales, our commitment to excellence extends to our state-of-the-art service center, where our certified technicians use the latest technology and genuine Cadillac parts to keep your vehicle running smoothly for years to come. Visit us today and discover why Cadillac of Manhattan is the trusted choice for discerning drivers in New York City. Experience the luxury, performance, and innovation that only Cadillac can offer.
Photos
Contacts
646 11th Avenue, Manhattan, New York, United States
Opening hours
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews
"Great service! The service manager Patrick Martin addressed all of our needs immediately. He explained the process very clearly and answered all of my questions. The service staff are very friendly and accommodating. It was a very pleasant experience. Highly recommend!"
"Excellent experience from the moment we walked in the dealership to final delivery. Management and staff are professional, courteous and attentive. Cadillac of Manhattan had a sizable inventory to select from and multiple choices in each category. The salesperson was knowledgeable and listened and explained in detail features of our new Electric Vehicle. Overall, an excellent experience, we highly recommend Cadillac of Manhattan for your next car buying adventure :-)"
"On May 17th we purchased a certified preowned (CPO) 2022 Cadillac Escalade for $92, 000. We bought the SUV from Cadillac of Manhattan. We were told it had a clean Carfax and no accidents. This was our number one priority going and prompted us to proceed with the deal to purchase the vehicle. We did not notice the color difference and paint defect in the dimly lit indoor tunnel structure, that Cadillac of Manhattan uses to deliver vehicles to customers. So, this went unnoticed by us. We did inspect for what we considered to be common items like tires, engine lights, cracked glass/mirrors, abnormal sounds during engine idle both from outside and inside. On May 19th, we took the vehicle to get a quote for a full and complete detail to include ceramic coating. The detailing tech who inspected the vehicle to give us the quote gave us horrible news. He informed us that the paint of the right side of the vehicle does not match the rest of the vehicle. He further surmised, that this may have been due to repairs made after an accident. This was never disclosed to us by Cadillac of Manhattan. Even still to this day, they are denying it. We were advised to take the vehicle to an autobody shop for a more thorough and professional inspect of the discrepancy. To further compound on what we had already been told, the autobody shop found far more discrepancies with the paint and body work that was previously done. We were told by the autobody shop that the: · Right front bumper was shoddily repainted. · Right back door was shoddily repaired and repainted. · The right fender was shoddily repainted. In fact, the paint job was so bad that the color difference could easily be noticed by the autobody tech. He also specified bubbling of the paint in the repainted areas which to him indicated rust forming under the repainted surface. These issues, especially the rust if left untreated, can lead more expensive repairs in the future, adding to a greater and more rapid devaluation of our investment. We believe that Cadillac of Manhattan knew of these issues and neglected to inform us. How could they not know? After all a Cadillac 172 CPO inspection would have discovered all the discrepancies mentioned above. On May 24th I returned the vehicle to the dealership. I was told that I’d already signed the papers and it was my problem to deal with. This from a premier Cadillac dealership. After much back and forth, we agreed to take the vehicle if they fully pay for the repairs. They refused to cover the charges for a proper paint and corrosion repair at a repair shop we trust and know will do the job right. As at this point, I no longer trusted anyone at Cadillac of Manhattan to do the right thing. We have pictures that showed the difference in color and the shoddy repairs that were previously done to a vehicle that supposedly had never been in an accident. The only recourse that we sought was to have the dealership right an obvious wrong. Unfortunately, they were more interested in making a profit on the vehicle than fixing an issue they obviously knew about and making the situation right"
"Had a terrific experience leasing a car with Gregory. I was treated great from the moment I walked in until I drove off with my brand new car. Gregory went above and beyond throughout the whole sales process. The numbers never changed. The communication was stellar throughout the whole process. Signing the paperwork with the Finance Manager was super smooth, and not stressful. I always try to avoid car dealerships. Manhattan Cadillac is different. Highly recommend."
"I will start this review of by saying my time was well spent at Cadillac of Manhattan. My advisor, Justin, was phenomenal up front and very knowledgeable about the vehicles. I specified what I wanted and he made it happen. Laid everything out for me, spoke with management and it was a smooth process. Would highly recommend again for any vehicle needs."
-
Amy worth
18 South St, Greenport, NY 11944, United States
-
Lucas Ford Parts
3245 Hortons Ln, Southold, NY 11971, United States
-
AutoZone Auto Parts
420 Tarrytown Rd, White Plains, NY 10607, United States
-
AutoZone Auto Parts
194 S Main St, Port Chester, NY 10573, United States
-
Advance Auto Parts
49 Marble Ave, Pleasantville, NY 10570, United States
-
Advance Auto Parts
22 Westmoreland Ave, White Plains, NY 10606, United States
-
DAS Auto Parts
201 Tarrytown Rd, White Plains, NY 10607, United States
-
NAPA Auto Parts
181 Saw Mill River Rd, Elmsford, NY 10523, United States
-
Advance Auto Parts
10 Mill St, Port Chester, NY 10573, United States
-
AutoZone Auto Parts
2262 Central Park Ave, Yonkers, NY 10710, United States
List of local businesses, places and services in New York
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos