Toyota of Hackensack
278 River Street, Hackensack, New Jersey 07601
About the Toyota of Hackensack
Welcome to Toyota of Hackensack, your premier destination for all your automotive needs in Hackensack, New Jersey. Conveniently located at 278 River Street, our dealership offers an extensive selection of new and pre-owned Toyota vehicles, ensuring you find the perfect car to match your lifestyle and budget. As a trusted car dealer, we pride ourselves on providing exceptional customer service and a seamless car-buying experience.
In addition to our wide range of vehicles, Toyota of Hackensack offers comprehensive car repair and maintenance services. Our team of certified technicians is dedicated to keeping your vehicle running smoothly and efficiently, using only genuine Toyota parts and the latest diagnostic tools.
We also provide flexible financing options to help make your car purchase as affordable as possible. Our finance experts are here to guide you through the process, offering personalized solutions tailored to your financial situation.
At Toyota of Hackensack, we are committed to meeting all your automotive needs with professionalism and expertise. Visit us today and discover why we are the go-to destination for car sales, service, and financing in the Hackensack area.
Photos of Toyota of Hackensack
278 River Street, Hackensack, New Jersey 07601, United States
Opening hours of Toyota of Hackensack
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Closed
Reviews of Toyota of Hackensack
"Extremely disappointed with service. NOBODY HELPED. I came here at 9.30am 08/09/2024. After 2 hours I came back to pickup my car. They said they even didn’t start. I had appointment for 9.40. How can nobody help or how can nobody tell me ‘it will be difficult today come later’ I bought my car from here and keep coming for every service here. I’m extremely disappointed. Nobody even try to offer me free next service or anything. Joe said ‘there is nothing I can control, service is going late’. Never here again. I’ll never buy any car from here again."
"I decided to wait for four good months before reviewing this dealership. I financed a 2023 Toyota Highlander here in Feb 2024, aside the hidden fees, loss in trade off of my leased vehicle, lies on interest rate. I signed for service agreement and gap warranty, I was told I could cancel this and get my refund if I have reasons to change my mind. Apparently, this was a lie. I ended up refinancing with another lender to get a better interest rate, I informed my sales rep requesting to cancel the gap and inquire on transfer of the service agreement to my new lender. He asked me to go to the dealership or contact Mr Burden myself. Oh well, no one responds to calls over there, so I took an hour cab to the dealership in March. Burden told me the rep should have helped with this over the phone, he confirmed the agreement will be updated and gap warranty canceled so I can get my refund. He provided me his personal work email to contact him for reminders. Anyway, it has been 4 months, I have emailed and emailed Burden who has decided not to respond to not even one of the emails. He would not take my calls, the customer rep at the when called transfers me to voicemail machine and I never got a call back. I have financed a couple of cars and had thought this dealership would be used by my family, well I know not to try such. I have worked with a different dealership and I am more than shocked with this experience. I used to think customers were important to dealership but not this dealership. Note: Gap insurance refund check finally came in today 7/5/2024."
"I would like to express my sincere gratitude to Jeff and the team at Toyota of Hackensack New Jersey. Jeff showed exceptional patience in working out a fair price for my GR Corolla , a vehicle that is hard to obtain. He was transparent throughout the process and an absolute pleasure to deal with. I also want to give a special shout-out to Abby, who assisted me with the paperwork and went above and beyond in explaining all the features of the car. Her pleasant demeanor and professionalism made the entire experience even more enjoyable. I highly recommend Toyota of Hackensack for their outstanding team of employees. From Jeff's dedication to finding the right deal to Abby's exceptional customer service, they truly exceeded my expectations. Thank you for making my car buying experience an exceptional one."
"My experience buying a car was great! Started off the experience with talking with Tim Jacoby a couple weeks prior to going into the dealership. He was very straightforward with me and kind. I appreciated him keeping it real while also being very knowledgeable about the options. I originally found a better offer at a different place, but I decided against it due to hidden fees. I ended up back at Hackensack due to Tim’s remarkable customer service and their good prices. The next person who helped me was Melvin Del Orbe. He was the sales associate who assisted in the transaction. He was also very kind and prepared for any questions I threw at him. The whole experience was as quick as it could have been so I appreciated his swiftness in service. There were also no hidden fees, the price listed was as transparent as possible. I also had a great interaction with the car insurance team! They were extremely pleasant in assisting me in finding the best coverage for my car! Overall, I had a wonderful experience with everyone I interacted with. And I’d absolutely recommend buying a car from this dealership, though I do believe prior research and not financing helped with not having a difficult time!"
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