Taco Bell 732 New York 28, Oneonta, NY 13820

"Every time I’ve attempted to order or pick up a mobile order in the last three weeks, I’ve been told it was going to be a 20+ minute wait at the drive in. This evening, tried to order again, gave a 20 minute lead time before even heading there…was told 25 minutes until it was ready. Waited the 25…pulled up again and was told it would be another 15-25 minutes. Meanwhile, I saw multiple people go inside to place an order and receive their food. The staff have been incredibly rude, and coming to this review section I’m not the only one who has had the same terrible experience."

"Reasonably priced food proportionally equaled expense. Employees are very customer-driven when it comes to details. And quick and easy to get in and out on a short break. is a nice quick convenient stop an occasional meal substitute."

"Every single time I come to the drive through at night the have one or multiple of these issues. 1) incredibly long wait time 20+ minutes 2) very rude staff 3) food made wrong or incomplete 4) forgotten items 5) items out of stock almost daily It's by far the worst restaurant in oneonta. It's a shame because some of the food items are tasty but you're either going to get the wrong food, a rude employee, a missing drink or taco, no beef for a protein because they refused to prep more, an unbearable wait time or some other issue."

"I want to give this place a 0 but I can’t… My husband and I went tonight and we ordered their lovely cinnamon Delites which are absolutely amazing and is really the only reason why we go to Taco Bell instead of the other Mexican/American restaurants in the area. We started to drive towards the window when the kid said never mind we don’t have the cinabun. The staff was nothing but rude, acted like they didn’t want to be there and even went as far as mocking us for the way i pronounced some words… I even heard some staff laugh threw the drive threw speaker once he said that they didn’t have any… Well I messaged one of my friends who works there n she told me that “they did in fact have them they just turned off the fryer and didn’t feel like making them”. Now I don’t know about anybody else but if you get paid to do a job then why in the world would you turn off the equipment 2 hours before you close to do the required job…. Just plain shameful and laziness. Needless to say my husband and I were very disappointed and will most likely not continue to come to this location… most times they mess up the orders or they just slob the food together anyways I must say this location has gone down hill in the past couple months in my opinion. I’ll stick to my gut next time. Thanks a lot Taco Bell."

"‘it is so bad, i want to give you a 0, but that’s not possible. so i give you a 1.’ the food is mediocre at best on a good day. the staff is extremely rude. they can barely take an order correctly. you’ll probably end up sitting in the drive through for at least 30 minutes, and if you’re lucky, they’ll even forget more than half of your order!! oneonta taco bell needs to be restaffed from head to toe."