Domino's pizza 246 Mohawk Street, Herkimer, NY 13350

"As of recent I have found this Domino’s to be going downhill. I used to come here all the time because stuffed cheesy bread is one of my favorites and the staff was pleasant. This has changed however in the last six months or so. The last three times I have been I have had bad experiences. The first time I went the place was completely empty, it took one of the staff members a few minutes to get out of their car and follow me in smelling of pot (though I didn’t care at the time). The second time I went the cheesy bread was this weird cheese blob that I couldn’t bring myself to eat (which trust me is saying something, because I am not picky in quality). The third and final time I went I was forced to wait again, but this time there was two staff members inside, one at the register and one making the food. The dude at the register ignored me while I waited and asked for my cheesy bread (which was sitting behind him), to the point where the busy guy behind him had to drop everything to give me my food (the extra service star is for you dude, don’t let whatever is happening here recently zap your work ethic). Also at the end… my cheesy bread was cold. I mean this without malice when I say the bar is low for me when it comes to Domino’s Pizza, but this has been pretty bad. I’m sure within a year there will be some change in staff and hopefully a return to it’s former glory. For now steer clear (especially if the angry looking dude in the baseball cap is running the register)!"

"I live in an 80 apartment complex. The delivery person said he left my order down in the lobby. I told him what apartment number I was in when I ordered it. I didn't get my food and when I called back, they hung up on me!"

"Went here at midnight after a cornhole event. The staff were very pleasant and accommodating. The pizza was very good, and the store was very clean. I actually have had a horrible experience with Domino's in the past- but they definitely changed my mind, and I'm glad we gave them another shot.( Not this store)"

"Ordered pizza fine. Then app says 4 minutes away. It's was 10:52. At 11:13 I had to call and ask. They say they had college deliveries first. Then why does your app say it has been delivered??? About 3-5 minutes after that we got our pizza. Ha! The box had a crease down the middle and the top was laying on the pizza. Pictures below. Also, Surprise! Noooo free item."